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AutoNation Honda Thornton Road - Service Center

Lithia Springs, GA

4.4
450 Reviews

450 Reviews of AutoNation Honda Thornton Road - Service Center

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August 14, 2023

Do a great job on my vehicle for service at this location. I always know what need to been down immediately and can get it done at that appointment or wait. More

by Vie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
August 08, 2023

The service was good. I was informed of any/all concerns prior to and at checkout. More

by Selma Calloway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika- not sure of her last name.
August 03, 2023

Service dept. did not get an answer on the phone after multiple attempts to check on my vehicle and I tried the new appt option. More

by Spdgt78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramneet
Aug 07, 2023 -

AutoNation Honda Thornton Road responded

Hello, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (770) 674-6078 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

July 21, 2023

Have used this dealership for over 8 years and always good service given to me. More

by tjenkins0110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ram
Jul 28, 2023 -

AutoNation Honda Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 19, 2023

My service experience with Erika Blue was outstanding. Erika is heads and shoulders above any of the previous service advisors I have done business with in the past. Erika is professional, friendly, knowl More

by R Fisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Blue
Jul 27, 2023 -

AutoNation Honda Thornton Road responded

Hi, thank you for your kind review; we are happy to pass along your comments to Erika here at AutoNation Honda Thornton Road! Drive safe, and we'll see you on the road.

July 18, 2023

The service person was very nice, wonderful. The next day after picking up my car an error message popped up on the dash display. "Fuel Cap", I had never seen this before. Of course I checked More

by lonchaney540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
New lady very nice
Jul 26, 2023 -

AutoNation Honda Thornton Road responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (770) 674-6078 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

July 17, 2023

Very satisfied with recent service appointment. Super easy to make online appointments. Erika Blue was great to work with and handled my check in and exit quickly. Very personable and professional More

by SA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Blue
Jul 27, 2023 -

AutoNation Honda Thornton Road responded

Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 14, 2023

Rom Service Advisor at Auto Nation is absolutely amazing I am in from out of town had service done at another Honda dealership and during my trip I knew something wasn’t right with the car brought it right More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rom
Jul 27, 2023 -

AutoNation Honda Thornton Road responded

Hi Karen, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Thornton Road. If you have any further questions, please give us a call. We're always happy to help!

July 13, 2023

making an appointment is easy. the work is done in plenty of time to pick up the vehicle before closing More

by mark.dejong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
joseph
Jul 27, 2023 -

AutoNation Honda Thornton Road responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

July 06, 2023

Excellent pricing on a full synthetic oil change. I was able to reschedule easily after an emergency. More

by Jeff Hanahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Blue
Jul 27, 2023 -

AutoNation Honda Thornton Road responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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