AutoNation Honda Thornton Road - Service Center
Lithia Springs, GA
450 Reviews of AutoNation Honda Thornton Road - Service Center
Rude customer service. I was highly disappointed in you guys service I will not be coming there again the energy was awful asked questions came back with attitudes guys service I will not be coming there again the energy was awful asked questions came back with attitudes More
Unfortunately was just there did not have a good experience was there because my car was running sluggish I got 30 mins before my appt. was told they would tun a test on it after 2 hrs. I went out experience was there because my car was running sluggish I got 30 mins before my appt. was told they would tun a test on it after 2 hrs. I went out to check on it they service guy was on the phone but told me he would check and let me know . Another hour went by no word I went back to his station was not there but finally another man came asked me if I needed help told him the problem he went back checked on my car and two minutes later my car was ready. Maybe it had been ready for awhile ? Was not a good experience maybe next time will be better if I decide to come back. May be y’all are short of help? Another customer was there for 1:45 mins. for oil change ? Thanks More
Our Honda CRV had to be towed to AutoNation Honda Thornton Road due to an electrical failure. They expedited their assessment, and while we feared the worse, it turned out it was the battery. Once mo Thornton Road due to an electrical failure. They expedited their assessment, and while we feared the worse, it turned out it was the battery. Once more, we were impressed with the fast and professional service we received. The only recommendation would be to have someone available to answer phone calls from customers. More
I took my car in for an oil change didnt take more than an hour and a half and also the service employee was very polite and friendly thank you! an hour and a half and also the service employee was very polite and friendly thank you! More
I took my Honda Crv in because when applying brakes I felt pulsating in the brake pedal. Within the last 12 months, I had my brakes, an alignment and some part for the boot. I am thinking why would ro felt pulsating in the brake pedal. Within the last 12 months, I had my brakes, an alignment and some part for the boot. I am thinking why would rotor need to be turned so soon. The took my car back and about two hours later my car was done. I asked was it the rotors? He said yes they had to be turned. I was charged nothing. So, I am thinking it was warranty issue or they did something wrong during my last visit. I do have a complaint about the Ladies' restroom. The Ladies' restroom needs some updating. The stall door have no hooks to hang a purse or coat from. Some doors do not latch or it is not operational. But the restroom was clean. More
This was a better visit then in the past. I was able to get in wait for my car and get out in a reasonable amount of time. I did have a wheel stem CAP missing from my tire when I left. I hope that will No get in wait for my car and get out in a reasonable amount of time. I did have a wheel stem CAP missing from my tire when I left. I hope that will Not cost me when I return and as for it to be replaced. More