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AutoNation Honda Thornton Road - Service Center

Lithia Springs, GA

4.4
450 Reviews

450 Reviews of AutoNation Honda Thornton Road - Service Center

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November 15, 2021

Amber is excellent!!! Very informed, patient … Friendly knowledgeable and efficient! Everything was great!!!! Relaxed area to wait. More

by Carole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber ?Smith
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November 14, 2021

7:30a appt that took all dat & had to come back the next day unacceptable More

by dyanalandrin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber
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Nov 17, 2021 -

AutoNation Honda Thornton Road responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (770) 674-6078 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Nov 17, 2021 -

dyanalandrin responded

I dropped my car off Monday for a Tuesday 7:30am appointment & when I called a noon to check the status my car had not been pulled in yet. I picked up my car at 6:45pm & had to bring it back the next day because the new tires I brought was low

November 12, 2021

Always provide efficient and quality service. I relocated to the ATL area last year and was worried about having to work with a new dealership, but Auto Nation has taken care of my vehicle and taken time to More

by SanDurd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramneet; Amber; Donnie
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November 12, 2021

Amber was very Helpful. she kept me informed on the status of my vehicle & was very Kind. More

by msbosc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Smith
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November 12, 2021

Services are poor, the statment was setteled on my paper was false, and the service manager told me that the trip computer lies, so, if i bought a japanese car is beacuse i believe on accurate of sistem tha More

by REGINACMTEIXEIRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tresilyn Gordon
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Nov 16, 2021 -

AutoNation Honda Thornton Road responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 674-6078 to discuss what we can do to help.

November 11, 2021

Quick service if you schedule an early appointment. I Would definitely receive to friends & family. More

by Tee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Guernsey
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November 09, 2021

Amber is an outstanding employee. Her service is pleasant and very helpful. Awesome service. Don’t want to go anywhere else!!! More

by dewaynemeekins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber
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November 09, 2021

Service Rep Daniel Martin was wonderful - kept me posted on what was going on during entire service time. Waiting area has been improved - very clean. More

by cchurchill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Martin
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November 07, 2021

Service Rep Amber Smith was pleasant, courteous and knowledgeable. Waiting area was clean and service time was excellent. More

by TYHF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Smith
Report | Print
November 06, 2021

Dealership was very professional and worked in a timely matter. Any questions I had they were answered. More

by Tiffanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber
Report | Print
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