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AutoNation Honda Thornton Road - Service Center

Lithia Springs, GA

4.4
450 Reviews

450 Reviews of AutoNation Honda Thornton Road - Service Center

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December 07, 2021

I am very pleased with the work and the interest shown to me on the third of December 2021. My work estimation was completed in the time quoted. My service person and serviceman are the best. More

by joycej242
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amber Smith, Mr. Henry
December 06, 2021

Excellent service rep,,who made sure to communicate with me several times as I waited. I did not have a long wait, and was given a good explanation of service done on my car.. I was very pleased to get f More

by marshamaebrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Smith service
December 06, 2021

The level of customer service I received by Daniel Martin was outstanding. The sales desk & the GM of this dealership should be giving him a raise! Very happy about the service I received & would have no More

by Bob Maples
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Martin (5 stars)
December 04, 2021

This is my second time using Auto Nation for my Honda CRV routine service and it has been what I expected. No hassle and great customer service. I will continue to use them. More

by Atlanta101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Guernsey, Tresilyn Gordon
December 03, 2021

It was good. It was nice to be able to communicate directly with my service advisor Amber who was very helpful. More

by jody.hamrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Smith
December 03, 2021

I went for a recall repair; a salesman who was speaking with my appointed technician, was very rude to me. No smiles, no welcome, no hospitality for a buyer spending 2 hours in a room waiting on a softwar More

by davidmjaye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ram
Dec 07, 2021 -

AutoNation Honda Thornton Road responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (770) 674-6078. We hope to hear from you soon.

December 02, 2021

Service is awesome!! I always have a great experience. Very good experience. Would highly recommend them. More

by theresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber
December 02, 2021

I’m always please with the service I received at this dealership. I haven’t had any problems. More

by marjorieevans1868
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Guernsey, Tresilyn Gordon
November 29, 2021

Fast , efficient, and close to spot on for my recall part. It took 90 minutes or less to reprogram a new key for me. Finally it to less than one hour to get the memory seat adjustment working properly More

by MicT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber
November 25, 2021

The agent reps were very accommodating; mechanics very thorough. Im very content with services given today. More

by Haleem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Slay/ Henry Patterson
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