Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
AutoNation Honda Thornton Road - Service Center
Lithia Springs, GA
450 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
450 Reviews of AutoNation Honda Thornton Road - Service Center
Sort by
January 09, 2022
Made my first visit to this dealership for service in January, 2022. Upon arrival, was greeted promptly and courteously by Ram Garcha. Following completion of the service, Ram was thorough in his commu January, 2022. Upon arrival, was greeted promptly and courteously by Ram Garcha. Following completion of the service, Ram was thorough in his communication of the work completed and the inspection results summary report. I would rate Ram as a consummate professional who personifies customer service principles at the highest level. More
by Chappy
Employees Worked With
Ramneet Garcha
January 07, 2022
My service Daniel Martin was super professional and Humble and quick to get my vehicle in the back to be serviced, even when I was 20 min late to my appointment due to traffic. Very nice people and cle Humble and quick to get my vehicle in the back to be serviced, even when I was 20 min late to my appointment due to traffic. Very nice people and clean environment as well I will always come here for any of my Honda needs More
by littlelo.1210
Employees Worked With
Daniel Martin
January 03, 2022
I called and was told to just go in and also I didn’t need an appointment to get my radio reset. Which turns out they were not able to do. Amber sent me away with the wrong code and a phone number and b need an appointment to get my radio reset. Which turns out they were not able to do. Amber sent me away with the wrong code and a phone number and basically told me to do it myself. I then had an issue with my battery so I decided to purchase a new battery. However I couldn’t understand why It took two and a half hours to replace the battery. That was ridiculous and I was not happy with the service that was provided that day. More
by Mhudgins777
Employees Worked With
Amber
December 31, 2021
Great place to take your car and great people wonderful certified service. They Meet or Beat Any Price. certified service. They Meet or Beat Any Price. More
by aaronmadden
Employees Worked With
Heather Slay she is the Best., Danny Guernsey, Tresilyn Gordon, Steve Hankins, Rachi Stiles, Martha Swindle, Clarence Long, Brandon Dowdell, Elisha Jackson
December 23, 2021
Easy vehicle check-in and drop-off for requested services in the early AM with all repairs completed by close of business on the same day. The only negative is that I requested that someone give me a quote o in the early AM with all repairs completed by close of business on the same day. The only negative is that I requested that someone give me a quote on the trade-in value for the vehicle since I'm in the market for getting a new car - especially with me receiving an email that morning about coming in to take a look at my car to make a firm offer to buy back a quality used vehicle. Maybe my car doesn't classify as a quality used vehicle but a response would have been nice all the same. All in all, no major complaints with the services provided. More
by Joe-Thorn
Employees Worked With
Ram
December 21, 2021
Always will want to come back to this dealership because i know I can trust my service to be done right and they provide me amazing customer service every time ! i know I can trust my service to be done right and they provide me amazing customer service every time ! More
by littlelo.1210
Employees Worked With
Jonathan and Corey
