AutoNation Honda Thornton Road - Service Center

From the very beginning after I made my online appointment they were responsive with reminders of my service appointment, including the name of my service advisor, should I have any questions or c appointment they were responsive with reminders of my service appointment, including the name of my service advisor, should I have any questions or concerns. Upon the initial diagnostics of my vehicle's issue the advisor, Daniel, informed me of the issues found and what the cost would be and helped me to focus on what the most priority issues were. He kept me posted on the status of the repair work and although the estimated completion time was delayed a bit, explained that the service technician was having to work on several vehicles and wanted additional time for a thorough road test (that was comforting in that I would want the work to be checked and double checked). Overall, they treated me with respect, kept me notified, and treated my vehicle as if it were their own. More

After getting an understanding of why my car was taking so long to be seen, everything turned out great! When I went to pick it up I asked if I could get a discount and Ram gave me one which I was truly pl so long to be seen, everything turned out great! When I went to pick it up I asked if I could get a discount and Ram gave me one which I was truly pleased. Ram was my service representative and I gave him a hard time at first by all the questions that I had and he was very professional and explained everything to me and I was okay with that, thanks Ram. I love Honda and will always keep me a Honda. Keep up the great work Honda!!! More

Amber was my service advisor and she provided me with excellent customer service. She thoroughly provided me great understanding of the location’s process. excellent customer service. She thoroughly provided me great understanding of the location’s process. More

My service appointment went well--from beginning to end. I arrived a little bit early, but there was no delay. After my Honda was serviced, Ram escorted me from the waiting room to his desk, went over the i I arrived a little bit early, but there was no delay. After my Honda was serviced, Ram escorted me from the waiting room to his desk, went over the items that need to be done in the future, accepted my payment, and wished me a great afternoon. More

They were great ! They looked over my whole car like it was theirs . Thanks !! My advisor was also was great was theirs . Thanks !! My advisor was also was great More

High-quality, fast and skillful service, friendly environment, polite staff, and reliable recommendations, are all you may find in this place. environment, polite staff, and reliable recommendations, are all you may find in this place. More

Automation Toyota provides superb service always provided to customers. Service representatives are explain the recommended service to be performed. to customers. Service representatives are explain the recommended service to be performed. More

Typical wait time and service completed. Nothing to complain about. Keep up the good work! complain about. Keep up the good work! More

Honest, communitive, and good folks! This is where we brought the car originally. We will be back. brought the car originally. We will be back. More

Great service I’ll definitely be going back to this location . It only took four days to fix serious work I was impressed. location . It only took four days to fix serious work I was impressed. More