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AutoNation Honda Thornton Road - Service Center

Lithia Springs, GA

4.4
450 Reviews

450 Reviews of AutoNation Honda Thornton Road - Service Center

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March 21, 2022

Took my car for an oil change, was quick and the employees were very friendly Thank you. More

by Andres Medina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber
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March 21, 2022

Quick and fast service for my Honda accord. Came in for routine oil change and tire rotation. The team was done in less than hour. Great Service!!! More

by aerdnosh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Zanders
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March 19, 2022

The service was outstanding and very informative. Amber still does an outstanding job and communicates very well. I will not take my car anywhere else More

by dewaynemeekins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber
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March 18, 2022

The technicians are not honest with the diagnostic test of the vehicles. Felt deceived & hurt. I will have to second guess bringing my car back to Auto Nation Honda or referring any Friends. More

by missluvdrop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Zanders, Service Rep. Mr. Henry. Technician, Mr. Willie. Service Manager,
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Mar 22, 2022 -

AutoNation Honda Thornton Road responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (770) 674-6078. We hope to hear from you.

March 17, 2022

My Honda Accord was scheduled for an oil change on March 16, 2022 at AutoNation Honda. My service writer, Heather Slay, was very courteous and attentive. She handled servicing my car very promptly and made More

by jjpic04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Slay
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March 17, 2022

I received timely updates on the status of my service. Service representative was very helpful and explained everything in detail. More

by valensac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ram
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March 16, 2022

I only work with Amber. She has always been knowledgeable about everything she has ever informed me of and when she isn't, she makes sure to find out the correct answer. She More

by ksheffield52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Smith
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March 15, 2022

Good customer service, efficient, delivery in a timely manner. It has been a pleasant experience. More

by ddharrison72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
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March 15, 2022

Staff friendly, unhappy with service department, 4 hrs for only an oil change . To long More

by Deana0966
Recommend Dealer
Yes
Employees Worked With
A woman
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Mar 18, 2022 -

AutoNation Honda Thornton Road responded

Hello, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (770) 674-6078. We hope to hear from you.

March 14, 2022

This location is clean organized. My service Rep. Amber Smith was pleasant as always today. More

by petraislesjos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Smith
Report | Print
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