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AutoNation Honda Thornton Road - Service Center

Lithia Springs, GA

4.4
450 Reviews

450 Reviews of AutoNation Honda Thornton Road - Service Center

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April 18, 2022

Professional and courteous service, keeps me informed of upcoming service needs. The waiting area is clean and comfortable. More

by Sandraeaster62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ram
April 18, 2022

It is always a pain when you receive that recall letter but AutoNation Honda made it painless and easy! Very friendly and helpful employees. Thank you so much for a great experience. More

by nancypozzi1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Slay, Carlton Miller
April 14, 2022

We always have an excellent experience with the service department, they get our vehicles in and out quickly. Our service tech was Ram, he was helpful, and made sure we received quality service. More

by davisrl68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ram
April 13, 2022

Extensive work done in record time at a reasonable cost. What else can be expected? Ram worked with me on the details with patience and no condescending comments so often offered in business today. Thank More

by Juliokjo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ram
April 11, 2022

Their service department was able to get me in same-day when I had an issue with one of my tires. Staff here are friendly and do their best to keep people informed on the status of repairs. More

by Patrick J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
April 11, 2022

Ram took excellent care of my car. Ed Merritt did the work on the car and it was done quickly and efficiently. Thanks to you all. More

by miller5134
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ram
April 08, 2022

Ram - thank you for taking care of the service on my CRV Honda. Thanks Arlene Miller More

by Arlene Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ram in service
April 08, 2022

Excellent service. Easy to make an appointment. Very courteous staff. Was able to even work me in prior to my appointment time. More

by J. Norflis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramneet Garcha
April 08, 2022

This was my first time coming to this dealership. I had a ver my good experience More

by Alexis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramneet Garcha
April 07, 2022

Engine light was on when drop off $ 1. 300 later it still On . Never checked More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ram Garcia
Apr 10, 2022 -

AutoNation Honda Thornton Road responded

Hello Robert, we are deeply disappointed by your experience at AutoNation Honda Thornton Road. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (770) 674-6078. We hope to hear from you.

Apr 11, 2022 -

Robert responded

Tried calling your General Manager a number of times , with no connection made . I will continue trying through out the day I can be reach at 808-250-7357 Thank you

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