Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
AutoNation Honda Thornton Road - Service Center
Lithia Springs, GA
450 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
450 Reviews of AutoNation Honda Thornton Road - Service Center
Sort by
May 23, 2022
They always give great service and even if they are busy they always provide a thorough job with your vehicle and are very helpful with any questions they always provide a thorough job with your vehicle and are very helpful with any questions More
by littlelo.1210
Employees Worked With
Corey M
May 23, 2022
My car was not washed and vacuumed & sanitized after service; a reminder sticker for next service due date was not put on the windshield. I am VERY disappointed by the lack of these services which you d service; a reminder sticker for next service due date was not put on the windshield. I am VERY disappointed by the lack of these services which you did in the past. I would like you to wash, vacuum & sanitize & put a reminder sticker for next service due date on my windshield the next time I bring my car in for service as a courtesy to your customers will be appreciated. That's what service is all about, since I'm paying you to service my car. More
by msdevine8-honda crv
Employees Worked With
Darrin
May 17, 2022
Very poor management and service. I was unable to get complete repairs done on my vehicle and trying to get a follow-up calls from the service department was virtually impossible. The I was unable to get complete repairs done on my vehicle and trying to get a follow-up calls from the service department was virtually impossible. They released my vehicle to me without completed repairs and key personnel which worked on my vehicle were no longer employed there. There was no effort to compensate all the inconveniences that I went through. I do not recommend this service department to anyone. More
by wcmills23
Employees Worked With
Ram, William Rue, Dino,
May 13, 2022
Staff is courteous and service is quick and efficient. I waited while my HR-V was being serviced, and my service rep kept me updated about the progress and how much longer I would have to wait. It was a p I waited while my HR-V was being serviced, and my service rep kept me updated about the progress and how much longer I would have to wait. It was a pleasant experience. More
by watsonwritergcw
Employees Worked With
Slay, Heather
May 09, 2022
The service advisor provided excellent customer service. Came in for an oil change 2019 Honda Accord that only took an hour. Overall great experience, would recommend an early appointment. Came in for an oil change 2019 Honda Accord that only took an hour. Overall great experience, would recommend an early appointment. More
by Von
Employees Worked With
Ramneet
May 06, 2022
Really bad customer service. I went to this dealership out of convenience since it is 5 min from my home, but will continue to drive 45 min out to get serviced by another dealers I went to this dealership out of convenience since it is 5 min from my home, but will continue to drive 45 min out to get serviced by another dealership. More
by Paizlei
Employees Worked With
N/A
May 06, 2022
Great/quick/easy - brought in my 2021 Accord Hybrid for an oil change (that I had purchased from this dealership last year) and they made the visit nice and easy. Thanks. an oil change (that I had purchased from this dealership last year) and they made the visit nice and easy. Thanks. More
by atlantaguy
Employees Worked With
Heather Slay and Steve Shaddix
