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AutoNation Honda Thornton Road - Service Center

Lithia Springs, GA

4.4
450 Reviews

450 Reviews of AutoNation Honda Thornton Road - Service Center

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April 23, 2024

After having a good experience buying a new Honda there the service department would not honor my free oil change that is provided by honda. I have two Honda’s, I will take my service work to another deale More

by krace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Apr 25, 2024 -

AutoNation Honda Thornton Road responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Honda Thornton Road take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 674-6078 to discuss what we can do to help.

April 18, 2024

Never have I ever spent 12 hours (on 3 consecutive days) at a dealership for an oil change, an alignment, and a rear door stay support shock. My truck has All terrain tires and it started to vibrate aroun More

by deric.robinson71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Denard
Apr 20, 2024 -

AutoNation Honda Thornton Road responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We would like the opportunity to address your concerns. Please reach out to us directly at (770) 674-6078 when you have a chance. Thank you, and we look forward to hearing from you.

December 25, 2023

AutoNation Honda Thornton Road Excellent service. They keep me update on how long before my vehicle is ready More

by Thebishfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
December 18, 2023

Where do I begin? The left hand doesn’t know what the right on is doing or maybe they do. If that true.,then this is one of the shadiest dealerships especially for More

by CRV disappointment
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rahm josrph
Dec 18, 2023 -

CRV disappointment responded

You do not have my trust in your service department

December 15, 2023

Service advisors are great service manager is great. The entire staff is very helpful and great attitudes as soon as you walk in. Definitely going back More

by Trey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Bolton Ram Garchat
December 12, 2023

I had a very pleasant service appointment. It went by very quickly and I was informed about the services that were needed for my car. I did not have a long wait. I also received a text message More

by Tianasgems
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ram Garcha
November 30, 2023

Great customer service . Highly recommend coming to this location for any services myou may have. More

by Yasmeen Allen
Workmanship
Recommend Dealer
Yes
Employees Worked With
Joseph
November 29, 2023

The customer service I received was great. I made it to work on time and was well informed about my cars other issues. More

by Wilsondiamond747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Sbresny
November 23, 2023

Nakeysha (service coordinator) was professional,informed and helpful. She took care of all the requirements. More

by joshipankaj221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nakeysha
November 22, 2023

Nakeysha offered excellent and professional customer service. She was communicative during our entire visit. We were in and out in a timely fashion. More

by burts_michele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nakeysha
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