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AutoNation Honda Thornton Road - Service Center

Lithia Springs, GA

4.4
450 Reviews

450 Reviews of AutoNation Honda Thornton Road - Service Center

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October 12, 2022

I always take my car for service at AutoNation where I bought it. The only thing I missed was periodic status update (1 at least) from technician Brayan Sredzin, albeit he is a very respectful gentleman, More

by adiari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brayan Sredzin...
October 11, 2022

dealership staff were very pleasant through service took a little time the surround were clean well maintained -and my experience was overall very good. I would recommend this AutoNation to buy and service More

by sabrina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
can not remember @ this time
October 10, 2022

Jake was a fantastic service writer during my experience there! He contacted me to keep me posted of the progression of the work on my Honda. The work was done faster than promised and done well. I would’ve More

by kkeese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake (Jacob)
October 10, 2022

Korrin and the new service manager could not have been nicer and more informative about my car and it’s condition! They even gave me a coupon to help reduce the cost. Good people good service! More

by pattersonat@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korrin, Service Manager
October 07, 2022

Everyone and everything was superb met my expectations, thanks for the great hospitality see you the next time for my car check up. More

by efitzpatrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Brovont
October 06, 2022

Excellent Customer Care. Super attentive. Comfortable environment. My son was Comfortable in the play area. More

by Beesha33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Landon
October 03, 2022

Samantha was amazing. She did everything she could to help me out and to keep me in the loop with everything going on with my car. More

by smccarthy76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Normandy
October 03, 2022

I had an appointment for a recall set up a week in advance. I took time off of work to deliver the car for the work to be completed only to find out they had not ordered the part. I take the car b More

by michael_camp
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Darrin
Oct 10, 2022 -

AutoNation Honda Thornton Road responded

Hi Michael, thank you for taking the time to leave us feedback. Please call our General Manager at (770) 674-6078 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

October 03, 2022

Honest, professional, courteous service accomplished in a timely manner. Diagnostics and repair completed in a short period of time. More

by douglas.auld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ram
October 01, 2022

Samantha communicates so well with her customers and takes that extra step to be sure we (customer) is informed/updated. More

by BGriffitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha
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