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AutoNation Honda Thornton Road - Service Center

Lithia Springs, GA

4.4
450 Reviews

450 Reviews of AutoNation Honda Thornton Road - Service Center

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January 23, 2023

Came in for oil change and check up. Service was prompt and Barry Hambrick explained everything thoroughly. More

by L687
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hambrick, Barry
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January 16, 2023

This dealership is the best! They have great customer service and they always check in on you when you are waiting. They are very good at their jobs and they take good care of th More

by breanahemingway
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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January 16, 2023

Excellent job customer service outstanding they gone take care of your car knowledgeable agents happy to help More

by keke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramnet garcha
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January 16, 2023

I had my oil changed and tires rotated and the service staff was courteous and also pointed out that tire alignment would be necessary soon More

by melvin_russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
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December 26, 2022

Great customer service Jacob was very thorough on what was going to be done and was upfront on what might be needed More

by KCRUML2345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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Dec 26, 2022 -

KCRUML2345 responded

Jacob has been awesome each time we bring our car for service

December 26, 2022

Ram was very helpful and kept me informed of needed repairs and status along the way. More

by jfern.716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ram
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December 24, 2022

Jacob and Ram both greeted me at the service intake area. I had a concern with my wheels and Ram took care of it. He gave me a reasonable total price and provided great customer service... and he was also pa More

by Shayla Hicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ram, Carter, Tremaine
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December 09, 2022

Not much to say. The front office intake is less chaotic and I find the attitude of the team more professional. More

by hhampden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raj
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December 09, 2022

Terrible services and prices are through the roof! dont go there . Call your local mechanic.and compare prices. More

by SMITH8456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
ramas
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Dec 12, 2022 -

AutoNation Honda Thornton Road responded

Hi, we are deeply disappointed by your experience at AutoNation Honda Thornton Road. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (770) 674-6078 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Dec 12, 2022 -

SMITH8456 responded

I already spoke to the general manager and I still feel the same.

December 06, 2022

The wait time is kinda long but the service is great overall. I will continue to bring my car to this location. More

by linda.capell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr.Ram
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