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AutoNation Honda Thornton Road
Lithia Springs, GA
786 Reviews
As one of the largest Honda dealerships in the Atlanta area, AutoNation Honda Thornton Road can cater to all of your automobile needs. Our showroom is located in Lithia Springs, just off of Thornton Road. Featuring one of the largest inventories of new and used Honda cars, trucks, and SUVs around, AutoNation Honda Thornton Road is the go-to place for all things Honda. Whether you're experiencing a Honda for the first time, or are a long-time Honda owner, our team at AutoNation Honda Thornton Road looks forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 786 reviews
October 12, 2021
I like that when I go to this dealership there is no pressure about getting me to purchase services that my car really do not need. However I rated low because for the last two times I have been there I pressure about getting me to purchase services that my car really do not need. However I rated low because for the last two times I have been there I have waited two and a half and three hours just for an oil change. I asked my husband did he have to wait three hours and said no. More
by angelvoices68
Employees Worked With
Danny Guernsey, Tresilyn Gordon
October 12, 2021
Sitting waiting in my car and noone told me nothing until I asked...Then they were confused . My mom warned me that the customer service was lacking and it was I asked...Then they were confused . My mom warned me that the customer service was lacking and it was More
by dtolan46
Employees Worked With
Danny Guernsey, Tresilyn Gordon
October 11, 2021
I scheduled a 7:00 am appointment for oil change, tire rotation & alignment. After 2 1/2 hours and checking out by paying over $200.00. I was given a list of recommended services. I ask her WHY the tires rotation & alignment. After 2 1/2 hours and checking out by paying over $200.00. I was given a list of recommended services. I ask her WHY the tires were NOT balanced upon rotation? Then I was told my VALVE COVER GASKET was leaking. So I ask the mechanic to personally come to my vehicle & show me where. He came out and pointed at the dust which I wipe my fingers across. Then pointed at my engine & stated it was leaking underneath. I immediately called a family member that is a mechanic and was told that I should not be leaking oil. Sadly I went to Pep Boys and spend money for a second opinion. I only have 61,500 miles on my 2014 Honda Accord. They should not LIE to customers just to increase revenue. I am a disabled senior female and you can't trust people today to do the right thing. More
by User-3eeee6f8f6
Employees Worked With
Ms. Amber Smith
October 11, 2021
Sold me a Pilot, transmission went out before the 3rd payment was due. Now automation wants $8000 to replace the transmission. I barely paid that for the car. NO THANKS payment was due. Now automation wants $8000 to replace the transmission. I barely paid that for the car. NO THANKS More
by timridling
Employees Worked With
Service dept
