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AutoNation Honda Spokane Valley - Service Center

Spokane Valley, WA

4.6
349 Reviews

349 Reviews of AutoNation Honda Spokane Valley - Service Center

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June 09, 2023

Took 2days to get a hold of someone by phone. No one was picking up. Frustrating. In person service was much better. More

by Figarts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc, David
Jun 12, 2023 -

AutoNation Honda Spokane Valley responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Honda Spokane Valley take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 850-9357 to discuss what we can do to help.

June 02, 2023

Spokane Valley Honda did an excellent job of servicing my vehicle. They were efficient and professional. More

by Jimbellatty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
Jun 06, 2023 -

AutoNation Honda Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 02, 2023

AutoNation Honda Spokane Valley consistently exceeds our expectations. They accommodate all of our Honda maintenance including working with accessories and extended warranty. The service staff including the More

by Thomas.HerronIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad and Service Manager
Jun 05, 2023 -

AutoNation Honda Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 28, 2023

Fast and love the main ce done each and every time I go there. Wouldn’t go anywhere else. More

by Pascale.hostetler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center
May 31, 2023 -

AutoNation Honda Spokane Valley responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 19, 2023

I took my Honda in for an oil change, the service was quick and friendly! More

by Edelaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
May 22, 2023 -

AutoNation Honda Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 08, 2023

I paid $326 to get my driver’s side door lock mechanism replaced, but it still doesn’t work. More

by beckiladd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 11, 2023 -

AutoNation Honda Spokane Valley responded

Hi Beckiladd, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (509) 850-9357 -- we hope to hear from you soon.

May 05, 2023

I took my outback Subaru in for a full detail. Al was the person that I talked with, and explained pricing before I made the appointment. I was very very happy with the look of my outback SUV when More

by Retspo3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al
May 09, 2023 -

AutoNation Honda Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

April 24, 2023

I had my CR-V in for tire change (4/13/23) my drivers door was damaged and I’m still waiting for a call to fix this More

by Fkstewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glen, service manager
Apr 27, 2023 -

AutoNation Honda Spokane Valley responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

Apr 29, 2023 -

Fkstewart responded

And now it will still be 4-6weeks before my car gets fixed

April 18, 2023

I bought a Prius 2012 from this dealership in 2019 and have been taking the car there for regular servicing ever since. My past experiences were great! However, my last service appointment was substandard More

by Prius2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin
Apr 21, 2023 -

AutoNation Honda Spokane Valley responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

April 10, 2023

Always professional. Quick oil change. Comfortable waiting area. I do miss the car wash and water bottle. More

by Amynap2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Apr 21, 2023 -

AutoNation Honda Spokane Valley responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

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