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AutoNation Honda Spokane Valley - Service Center

Spokane Valley, WA

4.6
349 Reviews

349 Reviews of AutoNation Honda Spokane Valley - Service Center

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September 14, 2023

Easy to make a reservation and easy to check in, friendly, helpful. Explained everything and help set up iPhone with dashboard. More

by Bud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember but service front desk.
Sep 18, 2023 -

AutoNation Honda Spokane Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 11, 2023

This is the second time we have taken our cars to the detail shop. They have done an excellent job both times. We would highly recommend them if you want to get you car detailed. More

by nanci93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al
Sep 16, 2023 -

AutoNation Honda Spokane Valley responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Honda Spokane Valley and we hope to be of service again in the future.

September 07, 2023

This dealership is very professional and welcoming. The services they always provide is exceptional keep up the greatness! More

by Ikerobx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Sep 10, 2023 -

AutoNation Honda Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 28, 2023

it was a horrible experience. The service woman Tara was so rude and condescending from the time we arrived. she was very rude and did not listen to what we told her. she said i More

by chad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tara
Aug 31, 2023 -

AutoNation Honda Spokane Valley responded

Hi Chad, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (509) 850-9357. We hope to hear from you.

August 27, 2023

Great job as always! All services done quickly and they washed my car. Is will always recommend this location for service. More

by Tammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim and a gal at pick up
Sep 01, 2023 -

AutoNation Honda Spokane Valley responded

Hi Tammy, we are pleased to hear you had such a positive experience with us! We appreciate your recommendation of AutoNation Honda Spokane Valley and we hope to be of service again in the future.

August 22, 2023

They did what I asked well, including a car wash, and kept me updated throughout the wait. More

by Dan N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Aug 27, 2023 -

AutoNation Honda Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out to us if there's anything more we can do!

August 17, 2023

The service team was friendly and helpful. I received excellent help with my minivan and they answered all my questions. More

by justingarrett70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Phillips
Aug 24, 2023 -

AutoNation Honda Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 13, 2023

Wonderful as always and it is the service department that brings us back time and again! More

by stanicarkm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weekend staff!
Aug 14, 2023 -

AutoNation Honda Spokane Valley responded

Hi, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

August 08, 2023

I was treated appropriately by this dealership. I appreciated the way they got my car in on time and did the recall repair. More

by tlsbds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not get the peoples names. They were helpful.
Aug 11, 2023 -

AutoNation Honda Spokane Valley responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 08, 2023

Our oil change was completed in timely manner but they did not wash outside of vehicle. More

by Mkkondo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Aug 11, 2023 -

AutoNation Honda Spokane Valley responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

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