AutoNation Honda Spokane Valley - Service Center

I always bring my car here for interior service and repairs because I like the peace of mind having a full inspection and seeing proof behind any needed repairs. Also just a clean and nice place to ha repairs because I like the peace of mind having a full inspection and seeing proof behind any needed repairs. Also just a clean and nice place to hang out while it’s being repaired, and the staff are always nice, and they threw in a free car wash! More

Fast and efficient service. People are very friendly. Have always taken great care of my Ridgeline! People are very friendly. Have always taken great care of my Ridgeline! More

I am a senior and am often in the mountains or countryside with spotty cell service. I have relied on Autonation Honda for 16 years to keep my vehicles in good condition. On a Sunday when my pas countryside with spotty cell service. I have relied on Autonation Honda for 16 years to keep my vehicles in good condition. On a Sunday when my passengers and I were cold, tired and 40 miles from home my car was completely dead. The battery was so completely corroded that the connecting parts had fallen off. It had to be jumped directly to the engine. My last service showed the battery was OK. Parts had to be ordered and there were no courtesy cars available, so I had to spend $355 to rent a car for 8 days. I wrote an email to Justin Rogers who was listed on the internet as the Honda Manager and received no reply. One of your representatives asked to do a trade-in evaluation and I said OK. He never got back to me so I can only assume my car has not been kept in good enough condition to have good trade-in value. I have been told in the past that my pistons are slightly worn down but my car should do just fine for the expected Honda miles. This happened because when I heard an engine noise some years ago, I was told everything was OK. For this current instance I paid over $1,000 in repairs and service and was given a cover story that I know is not likely because of the amount of corrosion and damage. This does not breed confidence. I was a block away from the dealership when I realized that my readout screen was blank. I pulled over and after some trying was able to restore it. I was only 4 miles from home in heavy traffic so did not notice until the next day on my way to an appointment that my speedometer was dead. These things should have been checked before I ever left the dealership. The ONLY bright spot in this entire fiasco was that Mark, the Maintenance Manager was very helpful and customer friendly in getting the speedometer problem solved. Needless to say, my doubts are many when considering Autonation in the future. Pete's Honda has been highly recommended to me as being reasonable and customer caring and has very good reviews online. This is a matter of peace of mind for me and my mind is not at peace. More

Service dept. is prompt, courteous, and do good work. They treat what i say with respect and honesty. They have shown trustworthiness to me. is prompt, courteous, and do good work. They treat what i say with respect and honesty. They have shown trustworthiness to me. More

The personnel here are helpful and pleasant to work with. They keep you informed on what is happening with your car They keep you informed on what is happening with your car More

AutoNation Honda Spokane Valley is a great dealership for all of our Honda needs for service, warranty work and for tracking recalls. Great staff, great location and great service! They are the first place I all of our Honda needs for service, warranty work and for tracking recalls. Great staff, great location and great service! They are the first place I would look for a new or used vehicle. More

Pleasant people, good service, my only complaint is calling your service department that does not answer the phone. After calling several times I just drove down & spoke to Nikki who was very good, to calling your service department that does not answer the phone. After calling several times I just drove down & spoke to Nikki who was very good, took care of my problem, made me a appointment . More

Excellent Customer Service from the Front Desk to the finished product. Have used for 8 years. finished product. Have used for 8 years. More

This is a auto dealer service department that is the best we've used in all the places we've lived. Their service work on our Honda CR-V (now passed 100,000mi) keeps the satisfaction and burnish of the Hond we've used in all the places we've lived. Their service work on our Honda CR-V (now passed 100,000mi) keeps the satisfaction and burnish of the Honda driving experience alive for us. They're the best Honda service department we know of. We're glad to work with Jeremy and their terrific, capable and considerate staff when our car needs service. We recommend them highly. More

Great service today. Tim was very efficient with accommodating my schedule today. Thank you Tim! Tim was very efficient with accommodating my schedule today. Thank you Tim! More