AutoNation Honda Spokane Valley - Service Center

Very professional and good customer service. Always explain everything good and answer my question if I have any Always explain everything good and answer my question if I have any More

Tim was very polite and informative. The videos of my vehicle were a new experience from a dealership but great addition. The videos of my vehicle were a new experience from a dealership but great addition. More

They always do a great job servicing my car. I will continue use them for service. I will continue use them for service. More

They did a great job servicing my Nissan Frontier. There employees were friendly, helpful, and knowledgeable. I would highly recommend this dealership. There employees were friendly, helpful, and knowledgeable. I would highly recommend this dealership. More

They always have the best customer service. Always willing to ho above to please and take care of their customer. Definitely wouldn’t go anywhere else for my car needs. Always willing to ho above to please and take care of their customer. Definitely wouldn’t go anywhere else for my car needs. More

A check engine light came on in my CRV and I read the code and brought it into the dealership because I believed it was indicative of a big problem. They charged me $90 to tell me my oil level was full a code and brought it into the dealership because I believed it was indicative of a big problem. They charged me $90 to tell me my oil level was full and low oil usually causes the problem so I was good to go. $90 to read my dipstick. I’m leaving with zero confidence that my car is truly safe and I have to drive 400 miles tomorrow with a fear that something is about to go terribly wrong because they didn’t look deeply into my issue. More

Pretty disappointing experience with the service department. Vehicle under warranty, called in an emergency situation only to be told by their rep that they could not help. Later found on my own t department. Vehicle under warranty, called in an emergency situation only to be told by their rep that they could not help. Later found on my own that Honda Care would have provided roadside assistance. Got the vehicle towed in on my own, service department provided minimal assistance in trouble shooting and did not address some of the specific concerns brought up. Not what I was hoping for from the dealer where I both purchased the vehicle and have had all service work performed. More

READ YOUR INVOICE! I always use the Costco 15% discount when I go in. I either show or tell them that I have it. Got the bill and notice no discount so I asked and h I always use the Costco 15% discount when I go in. I either show or tell them that I have it. Got the bill and notice no discount so I asked and he had forgotten about it. Very apologetic and he redid the invoice with a 10% discount, which I caught after paying. So he had to start over again with a refund and now the 15% discount, which saved another $17. I like coming here, as it is close and from what I can tell they do a good job. Just make sure you read your bill. I like humans, not robots. Only suggestion I would make is - be more human...get a sense of humor. No more drop off and courtesy car. I miss that. More

Great customer service. Went in for an oil change and tire rotation. I waited while the service was performed. They got my car in right away and the service didn't take to Went in for an oil change and tire rotation. I waited while the service was performed. They got my car in right away and the service didn't take too long. I think I was there under an hour. The waiting room was clean and comfortable. I will continue to do business with this dealership. More

Always have convenient appointments available with helpful knowledgeable staff that doesn’t over sell extras. helpful knowledgeable staff that doesn’t over sell extras. More