AutoNation Honda Spokane Valley

Really can't say enough good things about this dealership. Everyone we dealt with was so chill which is not the case with other places we went. From Jesus to Tanner to James to Eric-they were frie dealership. Everyone we dealt with was so chill which is not the case with other places we went. From Jesus to Tanner to James to Eric-they were friendly w/o being pushy and didn't ever rush us or try to talk us into anything. Very happy with my Hrv! :) More

Prompt sevice. Explained work done and future work that will need to be completed. Updated as to service being performed. Easy to make an appointment. will need to be completed. Updated as to service being performed. Easy to make an appointment. More

was my first time there. And what was done was a Recall. So not much to comment on only that was quite friendly and good service. So not much to comment on only that was quite friendly and good service. More

Very pleasant and helpful. Answered my questions clearly and were very prompt. and were very prompt. More

Was taken in on appointment time and was treated very well. They had my car finished with the hour which to me is remarkable to me from a dealer service stand point. They even washed my car, who does th well. They had my car finished with the hour which to me is remarkable to me from a dealer service stand point. They even washed my car, who does that kind of service anymore, It is a little drive for me to get the service but this convinced me to return again. More

the dealership checked the car over updated the recall info. they he dealership corrected the recall problem, explained what the problem was and took the time to explained what the problem was info. they he dealership corrected the recall problem, explained what the problem was and took the time to explained what the problem was More

Excellent service, prompt, professional. I use them S was our third Honda from the same dealership, and we have been pleased with all of them. I highly recommend Honda vehicles. our third Honda from the same dealership, and we have been pleased with all of them. I highly recommend Honda vehicles. More

Avoid at all cost!We took our Honda Fit to the Avoid at all cost! We took our Honda Fit to the Autonation Honda dealership for some safety recalls, a tune-up (sparkplugs, wires, distributor & re Avoid at all cost! We took our Honda Fit to the Autonation Honda dealership for some safety recalls, a tune-up (sparkplugs, wires, distributor & replacing the valve cover gaskets), break-job and to fix the AC which had stopped blowing cold and had to be partially replaced. For these services they charged $3200, but we were willing to pay a little more knowing it would be done with official Honda parts by the Honda experts. WRONG! In the week since we have had the car back, the AC blows cool not cold, the engine is miss-firing on a cylinder, either from the sparkplugs not being gapped properly or from the tech allowing debris to get into the valves when he had the cover off, and one of the rotors is making a grinding noise from a botched break-job. Took it back to the shop and they refuse to warranty their work!! Not only that, but it turns out they didn’t use Honda parts but charged Honda rates. In fact, one part was backordered so they had a tech clean & oil the old part “really well” and charged us the price for the new part!! Plus that part that the tech cleaned up, is squeaking. The shop wants us to pay for these repairs again if we want the issues they caused addressed. We could not be more sick. We spent double what we would have paid elsewhere and the car is in worse shape for it. From using discount parts, to having techs refurb parts while charging for new, and then refusing to correct the mistakes of their mechanics…. This place is an absolute disaster and 100% dishonest!!! More