AutoNation Honda Sanford - Service Center

Pete is very helpful and knowledgeable when it comes to Pete is very helpful and knowledgeable when it comes to Honda parts. I have called many times on short notice for that hard to get or maybe small ite Pete is very helpful and knowledgeable when it comes to Honda parts. I have called many times on short notice for that hard to get or maybe small item to complete a job at our shop and Pete makes it happen! Mike T. More

Pete gives my body shop outstanding service. Thank you for the excellent service and quick turn around time. I have tried several Honda dealership parts department until Pete came into the shop asking for for the excellent service and quick turn around time. I have tried several Honda dealership parts department until Pete came into the shop asking for my business. Thanks Pete Donna More

I've dealt with this dealership for more than 15 years. I purchased my 2001 Civic from them, and it has only been serviced there. Bob Garcia is the fourth advisor that I've worked with in that time, and he' purchased my 2001 Civic from them, and it has only been serviced there. Bob Garcia is the fourth advisor that I've worked with in that time, and he's followed in the tradition of excellence - the advisors are knowledgeable, friendly, and they follow through. This dealership is certainly NOT the cheapest provider of service, but still provide good value for money. More

Bob Garcia, Bob, greeted us with a smile,(a smile that Bob Garcia, Bob, greeted us with a smile,(a smile that showed us he was happy to take care of his customer) Bob, asked a few questions, then I ex Bob Garcia, Bob, greeted us with a smile,(a smile that showed us he was happy to take care of his customer) Bob, asked a few questions, then I expressed what my needs were for the Element. He said, I will take care of this and will notify you when your car is finished. I look forward to coming back for all and any problems pertaining to my Element, as long as there are Service Advisor's like Bob Garcia's My sincere thanks. Sincerely; Jim and Gail wheeler proud owners of a 2011 Element 407-802-6401 Thank you Honda of Sanford,Florida More

I will NEVER do business with this Honda dealership again. I brought my 2010 Accord in to comply with two service bulletins (software updates) and to have the tires rotated. The day after, I checked again. I brought my 2010 Accord in to comply with two service bulletins (software updates) and to have the tires rotated. The day after, I checked my oil (as I do twice a month) and found it to be OVERFILLED by 1.5 quarts. Upon further inspection, I found that the filter was covered in oil and had bite marks from a different type of filter wrench than I use. The crankcase drainplug was torqued so tight that I needed a cheater bar to get it off. All of this from a supposed software update and tire rotation. After speaking with the service advisor, I was eventually told that the mechanic started to perform an oil change, and then stopped when he realized that I hadn't ordered one. Courtesy Honda had two honorable courses of action they could have taken: 1) Finish the oil change, explain the error to me, and tell me that the oil change was on the house. Any reputable service department would have done this. 2) Stop the oil change, call me, explain the situation, and ask what I would like done. They did neither, overfilled the oil reservoir, and over-torqued the crankcase drainplug. Courtesy Honda did, however, provide me with a brand new filter and reimbursed me for the cost of the oil needed to change my own oil. That was appreciated. **A Courtesy Honda customer service rep called me on 10/31 to discuss this issue. He assured me that they are making improvements to prevent an incident like this from occurring again. More

I had recently had my honda civic in for service and had an excellant experiance from the time i pulled into the service drive and met with service advisor Travis Bussin he was very helpful in assisting me an excellant experiance from the time i pulled into the service drive and met with service advisor Travis Bussin he was very helpful in assisting me through the whole process will defineatly return back to this dealership because the the quality of service i have recieved here More