AutoNation Honda Sanford - Service Center

Tom is always very friendly and ready to provide good advice. I am very happy with this location for the service received from all the employees. advice. I am very happy with this location for the service received from all the employees. More

Bob is great every time I come to Honda for service on my car. He always tells me exactly what service is going to be done and what upcoming services I will need. He is a true professional and an asset to car. He always tells me exactly what service is going to be done and what upcoming services I will need. He is a true professional and an asset to Courtesy. More

Bob is the best service rep to work with. While I understand they need to make money, I always feel as if Bob does the best he can for us. Regarding the tire purchase - I did find the tires $28 ch understand they need to make money, I always feel as if Bob does the best he can for us. Regarding the tire purchase - I did find the tires $28 cheaper at Sams club. I'm not sure if they have the same road hazard and rotation offering. I also don't know if there are additional charges. More

pete is always very helpful and calls me back in a timely manor when busy he knows his honda parts well and makes add on parts suggestions related to the repair parts that that i am inquiring about related t manor when busy he knows his honda parts well and makes add on parts suggestions related to the repair parts that that i am inquiring about related to my repair needs thumbs up to pete More

Excellent service. As always Tom went out of his way to help me with an issue I was having with my tire warranty! I really appreciate his consistent excellent service help me with an issue I was having with my tire warranty! I really appreciate his consistent excellent service More

Bob Garcia carries the title Customer Adviser and he is a very good adviser. In my opinion his title should be changed to CUSTOMER ADVOCATE. When my 2007 Odyssey threw its Harmonic Balancer with only thr very good adviser. In my opinion his title should be changed to CUSTOMER ADVOCATE. When my 2007 Odyssey threw its Harmonic Balancer with only three weeks and 2,700 miles left on its drive train warranty Bob went to work for me. Even though that part wasn't listed as a covered item Bob called Honda and ADVOCATED for me. The result was Honda covered the item. I feel strongly that was the right decision but it is a decision that would never have been made without Bob Garcia my CUSTOMER ADVOCATE. Did I mention this all happened on a Sunday! Amazingly enough and coincidentally enough the following week this very same car developed an issue with the timing belt tensioner. Again not listed as a covered item. CUSTOMER ADVOCATE Bob Garcia worked his magic by making multiple calls to Honda. Once again he got the job done. I agree with Honda's decision and was blown away that Bob took the time to use his knowledge of the Honda organization to my benefit. End result? My next car will be a Honda, purchased from Courtesy Honda and Bob Garcia will see to its service needs. Thanks Bob, thanks Courtesy and thanks Honda. More

We purchased an Accord from Courtesy Honda app. a year ago. It is a great vehicle. We also have the vehicle serviced at this dealership. We ran into a small service question which Courtesy promptly add ago. It is a great vehicle. We also have the vehicle serviced at this dealership. We ran into a small service question which Courtesy promptly addressed. The item in question was taken care of promptly. Adryunne Wilson even called us back to confirm if everything was satisfactory. We enjoy owning our Honda and will probably (if they keep up the good service, design, reliability, etc.) purchase another when it comes time. However, when we purchase a vehicle we establish a relationship with a dealer. So far Honda has proven not only to make great vehicles (first one in the 1980s), but have excellent customer service as well. Thanks Adryunne! More

Excellent experience with Robert Garcia. Friendly, Excellent experience with Robert Garcia. Friendly, professional and on top of the work perform in my car. He kept me posted as the service progresse Excellent experience with Robert Garcia. Friendly, professional and on top of the work perform in my car. He kept me posted as the service progressed. I will recomend Bob and the Honda Dealership at Sanford, Fl. More