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AutoNation Honda Sanford - Service Center
Sanford, FL
867 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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867 Reviews of AutoNation Honda Sanford - Service Center
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April 04, 2013
Travis was very professional and friendly; great quality and fast service, could not ask for more. I did not have an appointment, Travis got me in and out with no issues and again quality service. and fast service, could not ask for more. I did not have an appointment, Travis got me in and out with no issues and again quality service. More
by jamesyonish
Employees Worked With
Travis Bussin
April 02, 2013
I've been taking my 2002 Honda Civic (199,786 miles) to Courtesy Honda for it's regular maintenance and service since 2006. My husband and I are very happy with the level of service that we receive. W to Courtesy Honda for it's regular maintenance and service since 2006. My husband and I are very happy with the level of service that we receive. We've been working with Travis Bussin for a few years now, and we both feel that he's very professional and honest with us about any concerns we have about the Civic. Travis is friendly, and very customer service oriented. We also appreciate that he understands that we have a budget we need to work with. He gives his recommendations about the priority of service our vehicle needs, based on its mileage and our budget. I've always been very happy working with Travis Bussin, and will go back to see him again unless we move out of the area. I would also definitely recommend the Courtesy Honda Service Department because I've always had a positive experience during every visit. More
by ALiselli
Employees Worked With
Travis W. Bussin
March 20, 2013
I have gone to Honda now for over 3 years. Travis has always helped me and gotten my car taken care of in fast and timely manner. He is also easy to talk to when I have questions about my car or am not always helped me and gotten my car taken care of in fast and timely manner. He is also easy to talk to when I have questions about my car or am not sure if different services are needed on my car. I feel like he never tries to "sell" me on a service just to make more money. He is honest and reliable. More
by tgmedcare
Employees Worked With
Travis
March 20, 2013
Outstanding customer service! Would recommend Travis Bussin and Courtesy to anyone!! Thanks to everyone at Courtesy Honda!! You all are amazing! So glad I got the pleasure of working with you all! Bussin and Courtesy to anyone!! Thanks to everyone at Courtesy Honda!! You all are amazing! So glad I got the pleasure of working with you all! More
by Jenbean689
Employees Worked With
Travis Bussin
March 07, 2013
My husband and I have been very pleased with the service at Courtesy Honda in Sanford. Travis has been very easy and enjoyable to work with. It's nice to have someone as knowledgeable and polite as Travis at Courtesy Honda in Sanford. Travis has been very easy and enjoyable to work with. It's nice to have someone as knowledgeable and polite as Travis and we will say he goes the extra mile to explain and then asks if we have any questions. We find the service to be exceptional and all employees right down to the cashier to be courteous and extremely helpful. Thank you George and Terri Lucas More
by Terrilee
Employees Worked With
Travis
March 07, 2013
This dealership has always been top shelf for customer care and you can't ask for more than that. The people know what they are selling and more importantly how to take care of business after the sale. Th care and you can't ask for more than that. The people know what they are selling and more importantly how to take care of business after the sale. The service department is the shining star of this dealership. My car is in for all it's scheduled maintenance and the few unexpected things that crop up. The service advisers seem to greet you on sight whether you are appointed with them or someone else. They listen to your concerns, explain what can be done and get your servicing started. Today, Travis Bussin was my service adviser and he took care of all my concerns and eased my mind about something that was no issue at all and even took time test drive with me and my wife. I thought he was very good at what he does. That's not to say the others are less in responding because they too have treated me just as well. Today was a day that needed this note to say Thank You Courtesy. More
by meeng
Employees Worked With
Travis Bussin
November 07, 2012
When I arrived to the dealership for an oil change on my 2003 Hyundai Elantra I was greeted by Brandon Knauss. He gave me an accurate estimate if what the expected wait time would be and the cost of the ser 2003 Hyundai Elantra I was greeted by Brandon Knauss. He gave me an accurate estimate if what the expected wait time would be and the cost of the service that I was requesting. After asking if I habeen to the center before (it was my first visit) he directed me to the waiting area where he encouraged me to help myself to some popcorn or bottled water. Gary Mancuso was the Master Tech who serviced my car. He changed my oil quickly and then took the time to check the car out. He escorted me into the service area and explained what it was that he was looking for and his findings. He also gave me an idea of what the cost would be to fix the suggested issues, and a guideline as to how important it was to get them taken care of and in what order/time range. (I wanted to know what he suggested needed to be done immediately and what I could put off later.) I really appreciate the fact that he took the time to explain not only the importance of each of these things, but also the potential consequences of not correcting them. (Most were pretty basic maintenance issues: tires, a new belt, figuring out why my red airbag light was on, etc.) I didn't feel at all pressured like he was trying to sell me their services or convince me to buy the parts that day, which confirms the fact that I will definitely be going back when I do have the issues corrected. He was very knowledgeable, but still explained everything in a way that I could understandand didn't get frustrated with my questions (which I'm sure were a little bit ridiculous.) I know they were having a very busy afternoon, and I could see the cars lining up, but I didn't feel rushed like I have at other car shops. Gary checked all of my fluids (refilled most of them....and reminded me that I needed to be checking them myself too in between oil changes. He even showed me where to look under the hood to do that (yes, I really we that clueless when it comes to cars.) The price was roughly the same as an oil change at some of the competitors I have visited after getting coupons in the mail. The service, however, was far superior. I will definitely return for my future car maintenance and will highly encourage that my friends do as well More
by ChristinaLima
Employees Worked With
Gary Mancuso and Brandon Knauss, Brandon Knauss
October 21, 2012
Brandon was very friendly and helpful. He even had someone take us to a restaurant while we waited. Never had such great service! I'll be back!! someone take us to a restaurant while we waited. Never had such great service! I'll be back!! More
by Cclark01
Employees Worked With
Brandon Knauss, Brandon Knauss
