AutoNation Honda Sanford - Service Center
Sanford, FL
869 Reviews of AutoNation Honda Sanford - Service Center
Just came in for a warranty inspection and to have a sunroof control switch replaced. Ed did a fantastic job as always to take care of me and my Civic. The shuttle took longer than expected to pick me sunroof control switch replaced. Ed did a fantastic job as always to take care of me and my Civic. The shuttle took longer than expected to pick me up and take me back to work (40+ minute wait), but I understand people are busy and they probably have a lot of customers needing shuttles and this is the first time I've had to wait for a shuttle when dropping my car off for service. Ed even went above and beyond by talking to me when I came to pick up the vehicle and answering my questions about what to expect when the warranty expires. I was nervous about my warranty expiring but Ed did a great job to put my mind at ease and let me know what to expect moving forward. Fantastic experience as always. More
I always bring my car here I always trust what’s done here I need advice that they have given me has always been ethical and true I have my car for 11 years and I’ve never had any issues I would always r here I need advice that they have given me has always been ethical and true I have my car for 11 years and I’ve never had any issues I would always recommend this dealership More
Beautiful dealership, had tons of very nice seating areas with movies and with water for all the guests. Very nice people Jordan the person who took care of us in particular was amazing and very helpful. Lov with movies and with water for all the guests. Very nice people Jordan the person who took care of us in particular was amazing and very helpful. Loved my experience more at this Honda dealership than the one that is closer to my house. Would definitely drive the extra 15 minutes to come here! More
Honest service department specialists; everyone I’ve encountered is kind and helpful; always clean and a nice waiting environment; employees strive to make my service needs/appointments/wait times very encountered is kind and helpful; always clean and a nice waiting environment; employees strive to make my service needs/appointments/wait times very convenient. I highly recommend over any other dealerships. More
I made appointment for an airbag recall fix when I arrived there were 3 reps and none of them will come to ask me what i need done for the day.. finally one appoach me no hello how are you no good mor arrived there were 3 reps and none of them will come to ask me what i need done for the day.. finally one appoach me no hello how are you no good morning... what you need today... i told him i was there for an air bag recall when he see saw i was not going to do anything else he was more short with his words.. I asked when would it be ready. he rudely comment that airbags takes a long time ..i told him i was going to wait... about 3 hours went by.. i called from the lobby of the dealership to check on the status the same advsor that took my car answer rudely he told and i quote i told it will a few hours thats not an easy job to do .. i went ok i was just checking and i asked him are they at least working on it already bother by my questions he told Yes i think so.. i immedtially was annoy that he was talking to me like i was getting in his way... i told him at the end that i had the right to ask about my car status when its getting service even if its for free. and hang up...i dont think that was a great experiance at all... but i could say the girl driving the shuttle is a gem she is so polite nicest girl ever More
I had a scheduled maintenance service appointment, and everything went smoothly. A very attentive young lady (sorry did not catch your name) greeted me and told me Daniel Benoit, my service advisor, would everything went smoothly. A very attentive young lady (sorry did not catch your name) greeted me and told me Daniel Benoit, my service advisor, would be right with me. Daniel came shortly after and promised a time for the service to be done, and I was not disappointed. They got the car to me in no time and as clean as it was when I dropped it off. Thanks Omar for taking good care of my car. More
I have been using the service dept at Auto Nation Honda for years. I am always happy with my service advisor Travis and the service performance. If there has ever been an issue they always take care of it. for years. I am always happy with my service advisor Travis and the service performance. If there has ever been an issue they always take care of it. More
I was quoted $1130. 00 to replace starter motor on my 2014 Honda Accord...which would be $1209.00 with sales tax included. I thought that was highway robbery so instead I 00 to replace starter motor on my 2014 Honda Accord...which would be $1209.00 with sales tax included. I thought that was highway robbery so instead I bought part at RockAuto.com and will replace it myself. Yanira was great - she was extremely professional and provided excellent communication throughout the visit. More