AutoNation Honda Sanford - Service Center
Sanford, FL
869 Reviews of AutoNation Honda Sanford - Service Center
For over 10 days now I have reached out to the Service Department to speak with a Service Advisor. In the last 10 days ago, not one person reached out. I called yesterday again, and yet again was told the Department to speak with a Service Advisor. In the last 10 days ago, not one person reached out. I called yesterday again, and yet again was told there were no advisors available. I left a message to have the General Manager reach out to myself and even he or she could not return a phone call. It amazes me how Honda can display such terrible service. If you have to fight this hard to get your car serviced, do you really want to buy your car from them? I have made 13 calls and not one was returned. Once it got so bad, I just drove in, parked my car in the bay and said you're fixing it due to your lack of call back. It's funny with all their poor reviews on service the system generates a vague response please reach out to our General Manager. Well, I did that yesterday morning, and I am still waiting for him and the advisor. Terrible service is an understatement and I wish I could give it 0 stars! More
We travel 45 miles to this dealership for service because of their outstanding professionalism. Everyone shows friendliness, and genuinely cares about their customers! of their outstanding professionalism. Everyone shows friendliness, and genuinely cares about their customers! More
I am very happy with this dealership, I've been going to them exclusively for over 13 years. They are courtious, honest and affordable. My issues are always resolved in a timely manner. them exclusively for over 13 years. They are courtious, honest and affordable. My issues are always resolved in a timely manner. More
Always professional knowledgeable friendly and kind. Charles and Travis took time to get me a lower price and the work on my truck was great. Charles and Travis took time to get me a lower price and the work on my truck was great. More
Dan was my advisor. He was awesome. I had minimal wait time at drop off and pick up. He called me throughout the day to let me know what was going on. He actually answer He was awesome. I had minimal wait time at drop off and pick up. He called me throughout the day to let me know what was going on. He actually answered his phone when I needed to call him for something. He even went above and beyond to talk to the on-site detailer for me about some work I wanted done. More
Simple online appointment registration, easy drop off, Yanira kept excellent communication, quick and easy pickup, work was clean and vehicle returned clean. Yanira kept excellent communication, quick and easy pickup, work was clean and vehicle returned clean. More
My experience with autonation honda in sanford has been amazing from the point of leasing my car to getting my inspections done has been very smooth amazing from the point of leasing my car to getting my inspections done has been very smooth More