AutoNation Honda Sanford - Service Center

Used to be awesome, but NOT anymore! Completely short staffed resulting in horrible service. No shuttle service, double the promised wait time, service employees are stressed and therefo Completely short staffed resulting in horrible service. No shuttle service, double the promised wait time, service employees are stressed and therefore rude, mistakes made in servicing my vehicle, and promises made went undelivered. Staff cut in half, resulting in half service to the customer. Staff is exacerbated and just don't care what happens or if you complain because they're ABSOLUTELY overwhelmed! Took 3 hours to get my battery changed, with an appointment. No shuttle, no car wash, no helping me understand the other services needed on my car. Used to feel like a million bucks after I left this service center. I've never seen a business go down overall so fast. Shame on whoever is in charge. I was told that they can't find anyone to work for any position...greeter, porter, service, shuttle. Wish they had told me that when I called for an appointment. They should have been honest and said they're not able to offer reasonable service at this time and to come in at your own risk. And not made promises that were undelivered and then put the customer through all the sad internal.issues this dealership is experiencing. Will be getting my car serviced through good recommendations on Nextdoor from now on. I was told that this dealership has been struggling for 9 months now. That's a long time to not be able to figure things out. More

Dealership was easy to work with, and didn't try and sell us on parts and services we didn't need. They met all time expectations, and did a great job with communication. us on parts and services we didn't need. They met all time expectations, and did a great job with communication. More

Always attentive and willing to fix your vehicle as soon as possible, they treat you with respect and courtesy as possible, they treat you with respect and courtesy More

VEry professional greeted in timely manner work completed in two hits a little long otherwise everything we’d good in two hits a little long otherwise everything we’d good More

Travis at the service department was more than awesome, He was quick and direct to the point with his welcoming smile, he really mad my day with his professional Customer’s service. I got my car serviced He was quick and direct to the point with his welcoming smile, he really mad my day with his professional Customer’s service. I got my car serviced in less than what was expected. I truly recommend this dealership for your service. Thanks Travis. More

JOE ALWAYS TAKES GREAT CARE OF ME. ... THANK YOU JOE FOR ALWAYS TAKING SUCH GREAT CARE OF ME ... THANK YOU JOE FOR ALWAYS TAKING SUCH GREAT CARE OF ME More

I paid $450 and the problem was not even fixed. It wasn’t even addressed. It wasn’t even addressed. More

Travis was great! ! Very knowledgeable and personable. He listend to all my concerns regarding the issues and kept me informed during the process. ! Very knowledgeable and personable. He listend to all my concerns regarding the issues and kept me informed during the process. More

Great people,, they are very friendly and know what they are doing.. they found the problem with my vehicle snd gave and suggested the right solution for that issue. I would recommend Autonation Honda to ev are doing.. they found the problem with my vehicle snd gave and suggested the right solution for that issue. I would recommend Autonation Honda to everyone More

Joseph was great! ! Very knowledgeable and personable. He listened to all my concerns regarding the issues I was having and kept me informed during the process. ! Very knowledgeable and personable. He listened to all my concerns regarding the issues I was having and kept me informed during the process. More