AutoNation Honda Sanford

I will NEVER do business with this Honda dealership again. I brought my 2010 Accord in to comply with two service bulletins (software updates) and to have the tires rotated. The day after, I checked again. I brought my 2010 Accord in to comply with two service bulletins (software updates) and to have the tires rotated. The day after, I checked my oil (as I do twice a month) and found it to be OVERFILLED by 1.5 quarts. Upon further inspection, I found that the filter was covered in oil and had bite marks from a different type of filter wrench than I use. The crankcase drainplug was torqued so tight that I needed a cheater bar to get it off. All of this from a supposed software update and tire rotation. After speaking with the service advisor, I was eventually told that the mechanic started to perform an oil change, and then stopped when he realized that I hadn't ordered one. Courtesy Honda had two honorable courses of action they could have taken: 1) Finish the oil change, explain the error to me, and tell me that the oil change was on the house. Any reputable service department would have done this. 2) Stop the oil change, call me, explain the situation, and ask what I would like done. They did neither, overfilled the oil reservoir, and over-torqued the crankcase drainplug. Courtesy Honda did, however, provide me with a brand new filter and reimbursed me for the cost of the oil needed to change my own oil. That was appreciated. **A Courtesy Honda customer service rep called me on 10/31 to discuss this issue. He assured me that they are making improvements to prevent an incident like this from occurring again. More

I had recently had my honda civic in for service and had an excellant experiance from the time i pulled into the service drive and met with service advisor Travis Bussin he was very helpful in assisting me an excellant experiance from the time i pulled into the service drive and met with service advisor Travis Bussin he was very helpful in assisting me through the whole process will defineatly return back to this dealership because the the quality of service i have recieved here More

Another satified costumer from 'down under' Australia!!! Another satified costumer from 'down under' Australia!!! I found out about CFL Honda through the local S2Ki forum, I got to say the level of servic Another satified costumer from 'down under' Australia!!! I found out about CFL Honda through the local S2Ki forum, I got to say the level of services I received from Dan at Courtesy Honda was absolute top notch and friendly. The ONLY regrets I have is not dealing with CFL Honda earlier :)could've saved me an arm and a leg. Definitely will be continue dealing with you in near future Cheers! regard Richard More

My husband and I thoroughly enjoyed working with Amador Jimenez. He was very friendly, knowledgeable, pleasant to work with and above all, not pushy. He earnestly tried his best to make our deal go throug Jimenez. He was very friendly, knowledgeable, pleasant to work with and above all, not pushy. He earnestly tried his best to make our deal go through smoothly. Courtesy Honda has acquired an asset by having him as an employee. Gracias Amador por tu forma educada y paciente de tratarnos y por el esfuerzo por ayudarnos a conseguir el auto que queriamos. Que todos tus deseos se te logren. Con mucho respeto, Antonio y Ana LaSalle More

AMADOR MUCHAS GRACIAS POR SU ENTREGA A LA HORA DE HACER NEGOCIOS, USTED ES DE MUCHA EXPERIENCIA Y SABIDURIA A LA HORA DE RECOMENDAR EL AUTO QUE NECESITAMOS. NOS ENCANTO SU AMABLIDAD Y HONESTIDAD. FUIM NEGOCIOS, USTED ES DE MUCHA EXPERIENCIA Y SABIDURIA A LA HORA DE RECOMENDAR EL AUTO QUE NECESITAMOS. NOS ENCANTO SU AMABLIDAD Y HONESTIDAD. FUIMOS POR UNO Y SALIMOS CON DOS HONDAS CRV. QUE DIOS LO BENDIGA AMADOR. NO DUDAREMOS AL RECOMENDARLO CON OTRAS PERSONAS. FUE EXENTE SU ATENCION. More

We inquired about exchanging our current Honda civic for a Honda crv and were very pleased with our sales person on the phone (Leon Mason) and decided to visit the dealership. When we arrived we asked for M a Honda crv and were very pleased with our sales person on the phone (Leon Mason) and decided to visit the dealership. When we arrived we asked for Mr. Mason who handled the process for us and he was simply wonderful; Very friendly and knowledgeable. On the Downside, our closing was not a great experience. the finance manager didn't seem able to answer our questions clearly and we left feeling "iffy" about the sale. Mike Suleiman and Leon Mason made the sale possible. Especially Mr. Mason A+ to him. More

From the start I was treated very kindly by every employee that walked by me. Mike did a great job with the test drive, the sale, informing me about my purchase, details about the car and setting all employee that walked by me. Mike did a great job with the test drive, the sale, informing me about my purchase, details about the car and setting all my favorite radio stations in the radio. Dwayne made every effort for me to reach my monetary goal. He was very sincere when listening to me. The end result was where I wanted to be in monthly payments. Eddie was very patient and willing to help in whatever way he could when going through all the paperwork. He handled the process very well and with a great sense of humor. In all it was a very positive experience. I left happy and not feeling like I had been talked into a deal or "bullied" by a salesman. A very, very nice surprise!! Sincerely, Helen Jean Canfield More

CFL Honda came highly recommended by the Australian S2000 owners and when my local dealers wanted an arm and a leg for OEM parts, I decided to try getting my parts from CFL Honda. Dan and Robert responde owners and when my local dealers wanted an arm and a leg for OEM parts, I decided to try getting my parts from CFL Honda. Dan and Robert responded to all my queries within 24 hours and were professional from start to end, even following up to ensure that I received my parts. Not only are their customer service exceptional, their prices are unbeatable as well. I cannot recommend them enough. If you are from Australia, why would you go anywhere else, just get it from Dan. It might even work out to be cheaper with freight costs added in. More

I was so impressed by the support and service provided by Mr. James Doyle and his small team of sales and financial specialists that I felt compelled to go on record with my praise. These people truly deserv Mr. James Doyle and his small team of sales and financial specialists that I felt compelled to go on record with my praise. These people truly deserve it. More

Mark, I would like to Thank you for all of your help and support on financing my new Honda Accord. I really appreciate your time and patience. Dealership should have more employees like you who really under support on financing my new Honda Accord. I really appreciate your time and patience. Dealership should have more employees like you who really understands what a customer is looking for. Thank you. More