AutoNation Honda Sanford

Dealership doesn’t care about customer loyalty. The bottom line is their only concern. Please make sure you do your due diligence first. Dealership tried to overcharge me for a vehicle even though The bottom line is their only concern. Please make sure you do your due diligence first. Dealership tried to overcharge me for a vehicle even though I am a returning customer. Bought a 2023 vehicle was looking to trade in for a 2025. Dealership wouldn’t meet my request so I simply went to other and got the deal I wanted with no hassle. Just remember that the customer has the leverage and don’t settle for anything. Definitely won’t be coming back here. Go to other Honda dealerships aside from this one. You find a better deal More

I have owned 6 Honda vehicles. 3 of which I purchased from Auto nation Honda. My most recent was November 23, 2024. My salesman was Sergio, finance man was Gabriel, assistant manag 3 of which I purchased from Auto nation Honda. My most recent was November 23, 2024. My salesman was Sergio, finance man was Gabriel, assistant manager was Richard. Sergio ask if I wanted dent and appearance protection. My answer was no on both. He told me to sign a waiver saying I refused the offer so Gabriel would know not to charge me. When closing the deal I signed the contract believing the information was correct. Never was a protection plan mentioned. After arriving home I reviewed the contract and found I was charged for both, I called Sergio, he immediately transferred me to Gabriel. I explained the problem. Gabriel advised he could not refund the money to my credit card. I told him I could not give a good review, he then said he would refund $600. I was not happy about that, so went to see Richard, he agreed to refund the remaining amount with a check for the dent protection, and I could pick up the check the next week. I returned to the dealership, Richard couldn’t find the check said he would mail it. After 10 days not receiving it, I called Richard, spoke with Noah was told Richard was out would be back the next day. After explaining why I was calling, Noah assured me he would give Richard the message and would follow up to be sure he called me. This has been over 3 weeks. I’m sorry I can’t give a good review. The actions of these people is not acceptable. A phone call is the least he could do. Sergio’s business card had the wrong telephone number when I called, I got a church, Hoping to hear from someone soon. Nadine Fountain More

Grant (sales) and the GM (Nelson) were fantastic! Very pleased with the service and workability. Very pleased with the service and workability. More

Great service and. Customer service. Taken very good care of me. Very happy with the Customer service. Taken very good care of me. Very happy with the More

We had a fabulous experience buying a car at this dealership. Loved every part of the process dealership. Loved every part of the process More

Everything went well except the fact that the financial advisor forced me to buy a $3000 vehicle protection plan for the brand new odyssey I bought. Claiming that low interest rate I got will depend upon b advisor forced me to buy a $3000 vehicle protection plan for the brand new odyssey I bought. Claiming that low interest rate I got will depend upon buying the plan. So the trick is it is included in your loan even if you can cancel it later, you are still paying a monthly interest portion for it. It is sad that the dealerships try to earn profits not from selling good cars but other scams like this. More

It was clean, the people were friendly, and the service of buying a car was quick! of buying a car was quick! More

We just purchased a 2025 Odyssey from AutoNation Honda. Our salesman Tony was wonderful and not at all pushy, which would have been a big deterrant for us. We felt Tony negotiated a fair price for both our Our salesman Tony was wonderful and not at all pushy, which would have been a big deterrant for us. We felt Tony negotiated a fair price for both our purchase and for our trade-in. In the end, I would highly recommend AutoNation Honda and Tony as our salesman. More

Great service, quick and easy. Would comeback again and recommend to all my friends and family Would comeback again and recommend to all my friends and family More