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AutoNation Honda Roseville - Service Center

Roseville, CA

4.6
1,233 Reviews

1,233 Reviews of AutoNation Honda Roseville - Service Center

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March 13, 2023

Took my truck in for a maintenance check up. Service staff was friendly and helpful and knowledgeable about the Ridgeline line, good experience. More

by TBro
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Mendoza, David Wilgus
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Mar 17, 2023 -

AutoNation Honda Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 13, 2023

I received Excellent customer service from Joey! He was knowledgeable, professional and very helpful. Thanks for everything! More

by luisrobles84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
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Mar 17, 2023 -

AutoNation Honda Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 11, 2023

Professional services. And prompt I received car back ahead of schedule and car was washed More

by Mdshigio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Mar 14, 2023 -

AutoNation Honda Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 10, 2023

It’s that best dealer to do services on your car people are very nice More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Harding
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Mar 13, 2023 -

AutoNation Honda Roseville responded

Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 06, 2023

Took my CRV in for service. Joey took care of me. Excellent customer service and very friendly. More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
Report | Print
Mar 09, 2023 -

AutoNation Honda Roseville responded

Hi Barbara, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 03, 2023

It was my car’s first maintenance checkup here in Honda, Roseville. Diana was super helpful and my service was a swift. I highliy recomend them. More

by Manny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana
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Mar 07, 2023 -

AutoNation Honda Roseville responded

Hello Manny, we are pleased to hear you had such a positive experience with us, If you ever need help, just give us a call. Happy motoring!

March 01, 2023

They were on time for my appointment and the service representative communicated well with me. Their service was fast More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Mar 06, 2023 -

AutoNation Honda Roseville responded

Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

February 27, 2023

Great service department and Samantha is the best. Only does what is needed and only charges for what is done. More

by yllwstn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha is great and know her business.
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Mar 04, 2023 -

AutoNation Honda Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

February 24, 2023

Service with an attitude. Cannot make an appointment without a week or two wait. Almost impossible to reach them by telephone. When speaking to receptionist on telephone, she More

by Yadlig1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NRP
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Feb 28, 2023 -

AutoNation Honda Roseville responded

Hi, we are deeply disappointed by your experience at AutoNation Honda Roseville. If you are willing, please call our General Manager at (916) 467-8056 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

Feb 28, 2023 -

Yadlig1 responded

AutoNation Honda of Roseville has a horrid reputation for service. Nothing wrong with the vehicle is their fault. A tire failed (sidewall blew out) 3 months after purchase. Although I purchased bumper to bumper maintenance, they said they don’t make the tire and gave me an 800 number for the manufacturer. The weather stripping began drooping, and I was told just force it back in its groove. When the car is disabled, such as by a blown tire, good luck on getting a service appointment on line within two weeks. God forbid you call for an appointment, only after overcoming their telephone reception wait times, they offer appointments ten business days later, and when I point out that I need it today, they say “why didn’t you say so?” I’m fairly certain after purchasing five new cars from Honda, I will search out alternative dealers who can provide service instead of slogans.

February 24, 2023

Great customer service and great place to wait for your car love this place. I would most definitely recommend this place to anyone with a Honda More

by nettiereay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Feb 27, 2023 -

AutoNation Honda Roseville responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

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