Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

AutoNation Honda Roseville - Service Center

Roseville, CA

4.6
1,245 Reviews

1,245 Reviews of AutoNation Honda Roseville - Service Center

Sort by
May 31, 2023

Great service, awesome staff. They were fast and efficient. My was washed after my oil change and looks great after. More

by nsanbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Rugne
Report | Print
Jun 05, 2023 -

AutoNation Honda Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 31, 2023

They always does a great job and always on time. friendly staff good customer service More

by Brijdeo66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Jun 05, 2023 -

AutoNation Honda Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 31, 2023

Samantha was kind, efficient, and great to work with. I’m happy with the customer service and service on my car. More

by BAOPHAN91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Rugne
Report | Print
Jun 05, 2023 -

AutoNation Honda Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 26, 2023

I have more lights on after I got my car back and no screws in my steering column. Poor professionalism. More

by Rustytynes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave
Report | Print
May 29, 2023 -

AutoNation Honda Roseville responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (916) 467-8056 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

May 26, 2023

Service advisor #6904 Sam keophimanie was not customer friendly in my opinion he had a negative attitude not a can do guy : service manager Joey took over my service and showed great customer service and More

by Jojo.66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam tech manager Joey
Report | Print
May 30, 2023 -

AutoNation Honda Roseville responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (916) 467-8056. We hope to hear from you.

May 25, 2023

Excellent customer service. Clean and nice show room. John was amazing and true professional, friendly and knowledgeable. Explained all the details on the service that made me More

by Royaairani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN
Report | Print
May 24, 2023

Sam was amazing! He get me up to date on the service, the car was done when he said it would be, and he was so nice/helpful/welcoming when I called him with a questio More

by morgandanielle0504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Report | Print
May 26, 2023 -

AutoNation Honda Roseville responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 22, 2023

I’ve been getting service on my Honda cars for over 20 years. The service has always been excellent. More

by Ericgillies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Harding
Report | Print
May 25, 2023 -

AutoNation Honda Roseville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 22, 2023

Nice dealership but could use a cafe area for customers while we wait for our car to be serviced More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Kelley
Report | Print
May 25, 2023 -

AutoNation Honda Roseville responded

Hello Donna, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 22, 2023

I have been going to this dealership for 8 years and have bought two cars from them. I have always thought I was being treated fairly. Their service people have all been pleasant and helpful. More

by caroldickey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Harris
Report | Print
May 25, 2023 -

AutoNation Honda Roseville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

1
...
23
24
25
...
125