AutoNation Honda Roseville - Service Center

Samantha was kind, efficient, and great to work with. I’m happy with the customer service and service on my car. I’m happy with the customer service and service on my car. More

I have more lights on after I got my car back and no screws in my steering column. Poor professionalism. screws in my steering column. Poor professionalism. More

Service advisor #6904 Sam keophimanie was not customer friendly in my opinion he had a negative attitude not a can do guy : service manager Joey took over my service and showed great customer service and friendly in my opinion he had a negative attitude not a can do guy : service manager Joey took over my service and showed great customer service and assisted me till car was ready More

Sam was amazing! He get me up to date on the service, the car was done when he said it would be, and he was so nice/helpful/welcoming when I called him with a questio He get me up to date on the service, the car was done when he said it would be, and he was so nice/helpful/welcoming when I called him with a question after I had already left. He made what is sometimes a daunting task very smooth, easy, and comfortable! I’ll definitely be going back to him for all future needs! More

I’ve been getting service on my Honda cars for over 20 years. The service has always been excellent. years. The service has always been excellent. More

Nice dealership but could use a cafe area for customers while we wait for our car to be serviced while we wait for our car to be serviced More

I have been going to this dealership for 8 years and have bought two cars from them. I have always thought I was being treated fairly. Their service people have all been pleasant and helpful. bought two cars from them. I have always thought I was being treated fairly. Their service people have all been pleasant and helpful. More

People were polite and friendly. I was given answers to all my questions. Satisfied with my visit there! I was given answers to all my questions. Satisfied with my visit there! More

Took my car in for oil change and A/C issues to a 9:20am appt. Service rep, Sam K, immediately dismissed what I was telling him about the a/c and said it worked fine. After waiting 1.5 hour for the oil ch appt. Service rep, Sam K, immediately dismissed what I was telling him about the a/c and said it worked fine. After waiting 1.5 hour for the oil change, I asked how much longer because I did have to get to work. He said maybe 30 more mins. After another hour, I had to go ask another rep for help again as I was going to be late for work at this point. The manager helped me right away. I had been there almost 2.5 hours for an oil change with an appt. To top it off, I had to ask 3 times for my service report to be emailed to me. When I received it, I badly needed front breaks. So, they had me there 2.5 hour for an oil change then let me drive off with bad breaks. They could have repaired them in that 2.5 hour time. I got better service at the small shop I used to go to. Thought Honda would be great service check up for my car. I will take my service and money elsewhere from now on! Terri me experience. More