AutoNation Honda Roseville - Service Center

Excellent service! Samantha went above and beyond. Thank you! I will keep her as my service advisor Samantha went above and beyond. Thank you! I will keep her as my service advisor More

Brought my car in for service and was pleasantly surprised how quick and convenient they made my visit. Will definitely visit again. surprised how quick and convenient they made my visit. Will definitely visit again. More

I never feel pressured when I’m here. It’s a comfortable place to wait and the employees are always friendly. It’s a comfortable place to wait and the employees are always friendly. More

Me gusta mucho su servicio todos muy amables sobretodo Diana es una persona muy amable Gracias por su servicio estoy muy satisfecha 100’/, recomendada Diana es una persona muy amable Gracias por su servicio estoy muy satisfecha 100’/, recomendada More

This place is very nice an clean . .. the Service clerk named David was very nice and helpful.. He got me there in and out with no problem...will be back next time if I have any issues .. the Service clerk named David was very nice and helpful.. He got me there in and out with no problem...will be back next time if I have any issues with my car .. type R gang lol More

The purpose of my visit to Auto Nation was for a routine service on my 2018 Honda Odyssey Van. Samantha Rugne was the Service Advisor for this visit. Samantha did an excellent job of scheduling the work t service on my 2018 Honda Odyssey Van. Samantha Rugne was the Service Advisor for this visit. Samantha did an excellent job of scheduling the work to be performed on my Van. She explained all the work that needed to be performed on my Van and answered all of my questions regarding this service. She was very professional and friendly during all of our conversation. I will definitely request her as my Service Advisor for my next Auto Nation service. More

Appointment process was very efficient. The service person that worked with me was very helpful The service person that worked with me was very helpful More

Had an 8 am appointment to have my suspension worked on, I don’t live in the area, so some family met me and we tried to kill time by shopping. I reached out two hours later to check the status and left a v I don’t live in the area, so some family met me and we tried to kill time by shopping. I reached out two hours later to check the status and left a voice message. Two hours later I still hadn’t heard back from anyone so I called again and spoke with a receptionist who laid she couldn’t reach my adviser but she would be sending him a message and he’d get back to me in a few minutes. Another hour went by and I still hadn’t heard back so I called again and the same receptionist said she couldn’t reach him again so she was going to send him another message. It was now just after 1 pm so I decided to go to the dealer and see if I could check in person. I saw the advisor and he went to check with the techs on the status, when he came back he said the part was defective and they were going to have to order another part. It took them 6 hours to let me know, only after I went to look for them. He said they’d fill up my gas tank, which was not even halfway empty, for my time wasted and that he’d have to call me when they get the correct part. I was so upset. I left and really don’t want to go back there. More

With an appointment, I anticipated wait time to be less. I learned a valuable lesson regarding waiting. Don't wait for your name to be called the car is done. Instead, watch the parking lot for your car th I learned a valuable lesson regarding waiting. Don't wait for your name to be called the car is done. Instead, watch the parking lot for your car then go ask for your keys. More

Excellent Service. The car was brought in for an oil change and a CA update. The car was ready sooner than expected--and communication was excellent. The car was brought in for an oil change and a CA update. The car was ready sooner than expected--and communication was excellent. More