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AutoNation Honda Roseville - Service Center

Roseville, CA

4.6
1,233 Reviews

1,233 Reviews of AutoNation Honda Roseville - Service Center

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August 10, 2023

Although I did not buy my car from the dealer, I took it in for a recall. The service department flushed and charged my ac, checked my fluids, washed my car and forget what else at no charge. Joey was perso More

by mlemburg2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey A.
Aug 11, 2023 -

AutoNation Honda Roseville responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

August 10, 2023

They did a great job diagnosing and fixing the problem we had with our Honda CRV More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dametrius
Aug 13, 2023 -

AutoNation Honda Roseville responded

Hi, we are pleased to hear you had such a positive experience with us, Tony! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 09, 2023

Honda has always been number one, their service manager and our advisor do an excellent job. Thank you More

by Vsullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Aug 11, 2023 -

AutoNation Honda Roseville responded

Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Aug 11, 2023 -

Vsullivan responded

Thank you

August 08, 2023

I have been a customer of this dealership for over 10 years. I have purchased three vehicles and have them serviced at the dealership. More

by Jd4225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
Aug 11, 2023 -

AutoNation Honda Roseville responded

Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Honda Roseville and we hope to be of service again in the future.

August 04, 2023

It was a great and satisfying experience that I had with Joe our service agent. He explained everything about the service More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
Aug 07, 2023 -

AutoNation Honda Roseville responded

Hi Donna, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 03, 2023

Great facility, friendly staff, nice amenities. Samantha was pleasant and helpful. She was calm in so many ways and helpful to all around her even when a unpredictable drop off showed up More

by littleyerl2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Aug 07, 2023 -

AutoNation Honda Roseville responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Roseville. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 01, 2023

Samantha in the service department was wonderful to work with. She called me with all updates and answered all my questions. More

by tiffdog5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Aug 07, 2023 -

AutoNation Honda Roseville responded

We are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 01, 2023

The guy that helped me was amazing! He did a great job and got us out fast. More

by adickson31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember, sorry
Aug 07, 2023 -

AutoNation Honda Roseville responded

Hi, we're so happy we were able to help you out! If you ever need help, just give us a call. Happy motoring!

August 01, 2023

Service Department try’s to sell you unnecessary service. Recommending an alignment on a new car with good looking tires is troublesome. Selling motor oil “conditioner@ is troublesome and entirely unnecess More

by mdsnapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Aug 07, 2023 -

AutoNation Honda Roseville responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (916) 467-8056 -- we hope to hear from you soon.

July 31, 2023

Went in for oil change with a prepaid service plan that all other service reps stated they honor till they are used up, but they insisted it was expired that they don't get paid so they can't honor it anym More

by christen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samantha rugne
Aug 07, 2023 -

AutoNation Honda Roseville responded

Hi Christen, thank you for taking the time to leave us feedback. If you would be willing to give us another chance in the future, please reach out to our General Manager at (916) 467-8056. We would appreciate the chance to turn your experience around.

Aug 07, 2023 -

christen responded

Unfortunately i had already spoken to the service manager at the time and he was not able ro do anything. Your overall customer service and quality of service on vehicle's have gone down hill..

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