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AutoNation Honda Roseville - Service Center

Roseville, CA

4.6
1,233 Reviews

1,233 Reviews of AutoNation Honda Roseville - Service Center

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September 09, 2021

Staff is efficient , always with smile , courteous helpful and answers my questions , also efficient and knowledgeable Waiting lounge is comfortable, , will come back for more service More

by Marilynlei1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Female asian forgot the name
Sep 10, 2021 -

AutoNation Honda Roseville responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

September 09, 2021

Sami was great as always when dealing with my car when I get it serviced. He always makes sure everything is taken care of and I appreciate that kind of customer service! Thank you, Sami! More

by nang98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami
Sep 10, 2021 -

AutoNation Honda Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 09, 2021

We've purchased 3 cars from AutoNation Honda Roseville. We still have 2 of them & have them serviced there. Service team members are always courteous & helpful. Definitely recommend! More

by AnnRan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Harding
Sep 15, 2021 -

AutoNation Honda Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

September 09, 2021

Brenda was very knowledgeable, service was done and more. Very happy. Will be back again.Report was accurate and they mention future work or service. More

by MH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Vizina
Sep 15, 2021 -

AutoNation Honda Roseville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Roseville! If you ever need help, just give us a call. Happy motoring!

September 09, 2021

Very helpful and respectful of my time, Able to see me 2 days after service for a minor issue without an appointment. I really appreciate that I am treated as a valued customer. More

by Tinakilgour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Malganji
Sep 14, 2021 -

AutoNation Honda Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 08, 2021

The service has gone downhill since buying our Honda. They have no more shuttle service, no popcorn or treats other than some really bad tasting coffee, they took longer than stated to change oil and sai More

by jeri.alcantara
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brenda
Sep 10, 2021 -

AutoNation Honda Roseville responded

Hi, we regret your experience with us here but are glad you brought this to our attention. If you'd like, please contact our General Manager at (916) 467-8056. We'd appreciate the chance to make your experience a positive one.

Sep 10, 2021 -

jeri.alcantara responded

Our (Michael Sangria) and myself really were impressed when we bought the 2010 Honda Element right off of the showroom floor. The service department were all very professional and struck us both as really caring about the experience you had with HONDA! Now, as noted, you wait a long time even an hour past what was understood, there is no shuttle, no uber, and the coffee station is sad and unappealing. After waiting for ages, I walked around and found my vehicle because no-one looked to tell me and I found that the keys had already been returned to service personel, (for how long) but she hadn't gotten me yet. Then, my service receipt was stamped "wash" in red, but I reached my vehicle and it was NOT washed at all!

September 08, 2021

I had a basic oil change. Employee who helped me must have been new because he was a little confused on pricing. He was pleasant but I could have done without a remark that he made when he asked how I wa More

by co
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brock Keck
Sep 14, 2021 -

AutoNation Honda Roseville responded

Thank you for taking the time to share your feedback with us. Feel free to reach out to us if you need anything. Have a wonderful day.

September 07, 2021

Everything is done to make the customer comfortable. Everyone is polite, helpful and nice. And my recall was made in a record time, which I appreciated since I have health problems. More

by Marlene
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Theresa
Sep 09, 2021 -

AutoNation Honda Roseville responded

Hi Marlene, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Sep 09, 2021 -

Marlene responded

I came for a recall and I dealt with Theresa. She was wonderful to work with. Kind, efficient, professional and very understanding about my state of health. Kudos also the the service team who did the job faster to accommodate me. The complementary wash was a nice surprise and I fully appreciated it. So, thanks to Theresa and the whole team for a wonderful job. I will make another appointment with Theresa for an oil change. Thank you again.

September 06, 2021

Best dealership and service center ever in and around Sacramento area. Very credible, customer friendly and value for money. Their service advisors go above and beyond to give the best rate. James Foures More

by Shiyam N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Foures Moon
Sep 08, 2021 -

AutoNation Honda Roseville responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you for the review!

September 03, 2021

James Harding is an excellent service advisor. Everything went great. More

by wkshipley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Harding
Sep 06, 2021 -

AutoNation Honda Roseville responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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