AutoNation Honda Roseville - Service Center
Roseville, CA
1,233 Reviews of AutoNation Honda Roseville - Service Center
Brenda was quite helpful during my service (oil change & tire rotation); when the necessary socket to unlock my wheel lug nuts wasn’t found, she alerted me and arranged to use the dealership’s master key to tire rotation); when the necessary socket to unlock my wheel lug nuts wasn’t found, she alerted me and arranged to use the dealership’s master key to get the job done. More
Brock Keck provided excellent customer service and went above and beyond to get our issues resolved. He's knowledgeable and very professional. WE are very pleased with the service he provided. above and beyond to get our issues resolved. He's knowledgeable and very professional. WE are very pleased with the service he provided. More
Service Advisor Brock Keck was very personable, helpful and diligent during my recent car service. Brock understood getting my car completed in a timely fashion was critical, but he found an issue which wa and diligent during my recent car service. Brock understood getting my car completed in a timely fashion was critical, but he found an issue which was overlooked by the technician. Brock immediately conferred with his co-worker Sami and together they knew something was not right. They deferred to another technician and immediately resolved an issue which was estimated to very costly. Brock followed through with me after my service via email to discuss additional questions and/or concerns I had. Brock is a valuable team player for Honda and I would recommend him to be your advisor anytime bringing your car to Honda. Thank you for all your help. More
I was helped by Nick and he was so very helpful. He asked me what other services he can help me with my Honda Oddyssey. He explained and offer other future services and I will definitely come back for future me what other services he can help me with my Honda Oddyssey. He explained and offer other future services and I will definitely come back for future needed services to your dealership. Great and excellent customer service. More
Jimmie Le rocks! Great service at Roseville Honda. It was quick in and out and detail of my service was detailed. I questioned the service and Jimmie had the answers. I wasn't an easy customer but he answer quick in and out and detail of my service was detailed. I questioned the service and Jimmie had the answers. I wasn't an easy customer but he answered all my concerns! More
Excellent service via James. 30,000 mile service and a number of minor concerns addressed. James spent considerable time with us and evaluating actions. His suggestions were good without pushing additiona number of minor concerns addressed. James spent considerable time with us and evaluating actions. His suggestions were good without pushing additional costs. More
I had a 15-20 minute wait until seen by James but other than that is was a pleasant experience. Did not like the fact that I received a message from the dealership with an automatic next appointment than that is was a pleasant experience. Did not like the fact that I received a message from the dealership with an automatic next appointment More