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AutoNation Honda Roseville - Service Center

Roseville, CA

4.6
1,233 Reviews

1,233 Reviews of AutoNation Honda Roseville - Service Center

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October 18, 2023

This time I was satisfied with the service because last time I had issues. Chris Angelo was so helpful to take time and explain to me the service needed. Also, he was nice, when he gave me the option to More

by doc_vern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Angelo
Oct 21, 2023 -

AutoNation Honda Roseville responded

Hello, we are pleased to hear you had such a positive experience with us, Don't hesitate to call us if you ever need anything. Be safe on the road!

October 15, 2023

I booked my service appointment online (which was so convenient) but forgot to select a service advisor. Chris Angelo checked me in, and he was welcoming, polite, and knowledgeable. I was very satisfied More

by April Duenas-Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Angelo
Oct 17, 2023 -

AutoNation Honda Roseville responded

Hi, your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 13, 2023

Joe was very nice and helpful, regarding service on my Honda HRV. All service was explained to me. More

by delliott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Oct 13, 2023 -

AutoNation Honda Roseville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 13, 2023

Very accommodating, courteous & professional service. I was running several min late due to traffic & called & was told to come in anyway. I really appreciated it as I was driving in from out of town. More

by Tiapia7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor: Ryan Hover,
Oct 13, 2023 -

AutoNation Honda Roseville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 12, 2023

Couldn’t have been better! Very nice waiting area, good coffee Actually enjoyed our wait! More

by C. Wells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kelley. Super!!
Oct 13, 2023 -

AutoNation Honda Roseville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 12, 2023

Fast and Friendly service during my second service oil change, service was completed and all work explained. More

by brapozo
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Oct 13, 2023 -

AutoNation Honda Roseville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 05, 2023

The employees are very professional. The service team does good work and the vehicle is ready when promised. More

by gskiba03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Oct 06, 2023 -

AutoNation Honda Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 05, 2023

Courteous service promp and professional. Appreciate the car wash after. Updates customer regarding ongoing added expense. More

by Tessiway3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Oct 06, 2023 -

AutoNation Honda Roseville responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 05, 2023

Horrible! I will never go again! The Manager, Connor was awful and just made excuses. The dealership "fixed" a recall and did an oil change. Left wire piece More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Connor
Oct 06, 2023 -

AutoNation Honda Roseville responded

Hi Jennifer, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (916) 467-8056 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Oct 17, 2023 -

Jennifer responded

My husband has called 2x and left a message over the span of a week and a half and the GM have NOT had the courtesy to call him back. This is what your employees are modeling. and this is why we have had so many problems!

October 05, 2023

After service the oil cap was loose, it spilled a lot of oil on my garage/driveway 😡 Oil was all over the engine compartment and a part had to be ordered which means another trip to the dealership. I asked More

by LaVonne Van Gundy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Harris, Service Advisor and Conor Egan Service Drive Manager. Mechanic ??
Oct 06, 2023 -

AutoNation Honda Roseville responded

Hi Lavonne, we are deeply disappointed by your experience at AutoNation Honda Roseville. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (916) 467-8056. We hope to hear from you.

Oct 09, 2023 -

LaVonne Van Gundy responded

As requested, I tried to call the general manager at 916-467-8056. But it was a telephone tree, and none of the selections were appropriate again another failure.

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