Renton Honda - Service Center

Nice people and good service. Had my car towed overnight to the dealership. They fixed it up the next day. Had my car towed overnight to the dealership. They fixed it up the next day. More

Dealership was great. The service advisor was extremely friendly and worked with me to identify problems outside of the oil change that I came in for. Highly recommend and The service advisor was extremely friendly and worked with me to identify problems outside of the oil change that I came in for. Highly recommend and can't thank them enough. More

Customer service is excellent. Polite, listens to the customer and makes recommendation. All my service is done at Honda. Polite, listens to the customer and makes recommendation. All my service is done at Honda. More

Just had my oil changed and some service done on Honda CRV. Very happy with the service and am always comfortable with dealer doing the work. CRV. Very happy with the service and am always comfortable with dealer doing the work. More

Great customer service! Everyone is friendly and hospitable. Representative Matthew Lopez has been taking care of me the past few times and he does his best to accommodate m Everyone is friendly and hospitable. Representative Matthew Lopez has been taking care of me the past few times and he does his best to accommodate me. Definitely will be my dealership for a while. More

Very good service! I was able to schedule my oil change the very next day and I like that they offer shuttle service to and from the dealership so I was able to go to w I was able to schedule my oil change the very next day and I like that they offer shuttle service to and from the dealership so I was able to go to work then pick up my car at lunch. I also like that they have specials on their website and I was able to avail that too for the servicing of my car. 10/10 would definitely recommend! More

I have been doing business with them for 5 years. Every service. Every issue. As a woman, I never feel like I am being upsold. The service reps are amazing. Kind, courteous, patient and friendly Every service. Every issue. As a woman, I never feel like I am being upsold. The service reps are amazing. Kind, courteous, patient and friendly and most importantly HONEST. More

Matthew was great and helped with everything. He has such great customer and very positive He has such great customer and very positive More

Very good explaining from William Ackerman in what service was needed for the car with the miles it had on it. service was needed for the car with the miles it had on it. More

Honda Renton has been good to me over the 2 years I have been taking my 2003 Honda Pilot to be serviced--she still runs like a charm. Jordan Dinh and Bill Ackerman have been great service reps with each of been taking my 2003 Honda Pilot to be serviced--she still runs like a charm. Jordan Dinh and Bill Ackerman have been great service reps with each of my visits. The only reason I gave 4 out of 5 stars is because of miscommunication between the mechanics and service reps. I received a texted photo of my battery and a suggestion from the mechanic that it be replaced. With other non-Honda mechanics I've used in the past, this is not uncommon to receive notification through text or email and sometimes you can accept or decline work through the app the mechanic uses. Honda Renton does not use such an app and all communication goes through the service rep. When the service rep called with the itemized list of suggested work, the battery replacement was not on the list. Bill Ackerman was fantastic and immediately circled back to the mechanic and then called me back. He apologized for the omission of information from the mechanic and even gave me a discount on my service. Thanks so much Bill. More