Renton Honda - Service Center

Oil change I bought my car here 2 years ago with a maintenance plan so I got like 6 free oil changes. I used them all like three oil changes ago, so yesterday I I bought my car here 2 years ago with a maintenance plan so I got like 6 free oil changes. I used them all like three oil changes ago, so yesterday I went in with enough money to pay for routine maintenance and probably a transmission flush(Burien Honda said I needed one asap) I made an appointment online for the same day and dropped my car off with Tim Collins. He was so helpful and nice. He was searching through his computer for something then finally looked at me and said "so there is no charge for you today" I couldn't believe it. He told me the oil changes I prepaid for when I bought the car were all used but I never got my first complimentary oil change you get for just buying the car! He also helped me schedule an appointment for the next day so they could do a system update (whatever recal there was on the civics) When I got there the next day he remembered me and waved when I walked through the door. Just a fantastic employee all around, who probably doesn't get as much recognition as he should. So thank you Tim for all your help. I look forward to seeing you next time I need an oil change!!! More

Service I tried to talk to Josh Trisack for service problem. I left my phone number and numerous calls, no call from Josh. What kind of the service was this I tried to talk to Josh Trisack for service problem. I left my phone number and numerous calls, no call from Josh. What kind of the service was this? When customer asked you to call back, you just ignore them? Very bad service and no customer service at all. More

I bought my 2007 Honda Civic from Renton and have done all the mainteneance at the same dealership. I was in on Saturday for the 115,000 mile maintenance and ended up getting a good deal on an excellent a all the mainteneance at the same dealership. I was in on Saturday for the 115,000 mile maintenance and ended up getting a good deal on an excellent auto, the 2013 Civic EX, and purchased right then. The staff are all very personable and knowledgeable. More

Fin was really great in understanding my requirement & thereby I ended up buying a new 2012 Honda Accord. True asset to a team Regards, Sayan & thereby I ended up buying a new 2012 Honda Accord. True asset to a team Regards, Sayan More

The service department at Renton Honda is HORRIBLE. They performed major service on my car for a huge $$$$ including replacing the timing belt. Less than 15,000 later the seals on the work have started to performed major service on my car for a huge $$$$ including replacing the timing belt. Less than 15,000 later the seals on the work have started to leak. When I brought it in, they said yep the seals need to be replaced... but sorry you are out of the 12,000 warranty. A repair of this type should last much longer. When I called them originally they said oh no worries timing belt is warranted for 90,000. That was just a ploy to get me into the service bay again. Once they had the car then "Oh the belt is warranted for 90,000, but not the seals themselves". I tried talking to service manager (no help) left message for Dealer Manager but he just passed me off to some underling. DO NOT USE their service department. Dishonest and Unreliable work More

I like their service department! It always seems like you see the same faces when you come in. They always do an inspection even when I’m just getting an oil change. They have a print out to give me that sho see the same faces when you come in. They always do an inspection even when I’m just getting an oil change. They have a print out to give me that shows all of the technicians notes and I’ve never had that from anyone else. More