Renton Honda - Service Center
Renton, WA
366 Reviews of Renton Honda - Service Center
Provide great service. Knowledgeable and courteous staff. Convenient location and easy to schedule and work was completed within timeframe. Knowledgeable and courteous staff. Convenient location and easy to schedule and work was completed within timeframe. More
Booked same day appointment. Tech was polite. Waited in the lobby enjoying free complimentary beverage. Car serviced in a timely matter. Tech was polite. Waited in the lobby enjoying free complimentary beverage. Car serviced in a timely matter. More
Honda did a great job of replacing my damaged ignition and doing some other repairs in my 2005 CRV, and service reception was efficient and polite. However!!! Honda call center is a serious problem!! When and doing some other repairs in my 2005 CRV, and service reception was efficient and polite. However!!! Honda call center is a serious problem!! When my car was vandalized and not operable, I was concerned and trying to determine what needed to be done. I called four (4) times asking to speak with someone in the service department and was told each time that no one was available but that I could leave a message to have a service technician call me. They even promised they would mark my request as ‘priority,’ but I never received a call back. I also sent an email to the service department that received no response. Luckily, someone was able to dislodge a piece of what had been jammed into the ignition to make the car operable and I was able to drive it. When I - again and for the fifth time - called Honda then the call center person happily made a service appointment for me. Is that the sole purpose of your call center??? Just to make appointments but never refer a call??? My service advisor was Andrew Santana who was fine, but when I called his direct line the day after I picked up the car to ask a question I left him a voicemail and have still not received a return call. There is definitely a huge communication problem at Honda. I want to keep bringing my car for service but that becomes a problem when it!s impossible to get a simple call back!! More
I got a bought a car Renton and treated will but prices are up on Vehicles due to production. The car is good came in for a oil change 1st time this weekend and it went good. There customers service was gr are up on Vehicles due to production. The car is good came in for a oil change 1st time this weekend and it went good. There customers service was great. Not much to complain about.. recommend a friend to go and check out a car there. More
Drew Santana was an excellent service agent. He made sure my service was quick and efficient. Friendly, fast, high-quality service! Best I’ve had at this AutoNation Honda location. Thank you and He made sure my service was quick and efficient. Friendly, fast, high-quality service! Best I’ve had at this AutoNation Honda location. Thank you and I’ll definitely be returning to have my car serviced here with Drew! More
I came in for an oil change and talked with Jordan. He is a great service adviser. A few service items were noted during the visit, which will be addressed next time. They do a good job of noting wh He is a great service adviser. A few service items were noted during the visit, which will be addressed next time. They do a good job of noting what services have already been done, and what your vehicle actually needs More