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Renton Honda - Service Center

Renton, WA

4.7
374 Reviews

374 Reviews of Renton Honda - Service Center

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April 28, 2023

Timely service , provides coupons. The staff are generally friendly. It is easy to schedule appointments online. More

by raima.amin1
Recommend Dealer
Yes
Employees Worked With
Nguyen
May 01, 2023 -

AutoNation Honda Renton responded

Hi, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Pompano take our reviews very seriously. If you'd like, please contact our General Manager at (954) 644-4832. We'd appreciate the chance to make your experience a positive one.

April 28, 2023

Excellent customer service! Have been really happy with my experience here and at other AutoNation dealerships. More

by pnoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lopez
May 01, 2023 -

AutoNation Honda Renton responded

Hello Pnoll, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 26, 2023

Service Advisor Daniel Larson (#3016) checks my car in for service, then tells me I have to run over to the parts department to retrieve my own parts for my service appointment. This is the second time he More

by skjoiner50
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Larson
May 01, 2023 -

AutoNation Honda Renton responded

Hi, we are deeply disappointed by your experience at AutoNation Honda Renton. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (425) 526-5088 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

May 01, 2023 -

skjoiner50 responded

Per the suggestion above, I'll call the General Manager when the shop opens today. All I need to know from the General Manager is what is being done with Mr. Larson and his insistence on directing me (a customer with a service appointment) to go to your parts department to retrieve my own parts? If you answer this question, I will continue being a customer of Auto Nation Honda. Al Joiner skjoiner50@comcast.net

April 24, 2023

Matthew Lopez was so kind helping me with my car service. It was such an enjoyable exchange. More

by lisamspradlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Lopez
Apr 27, 2023 -

AutoNation Honda Renton responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 20, 2023

Best customer service. I have been going there for service for very long time. They never force me do something they suggest. More

by Jennifer.eng41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Apr 27, 2023 -

AutoNation Honda Renton responded

Hi Jennifer, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda Renton. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 17, 2023

I’ve been going to this Honda dealership for many years. They have always been very helpful, knowledgeable, and polite. More

by Suzyv47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Larson
Apr 17, 2023 -

Suzyv47 responded

Daniel Larson is very easy to work with and I appreciate is work ethics.

Apr 20, 2023 -

AutoNation Honda Renton responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 11, 2023

This dealership is very friendly and welcoming. Definitely will be returning for any services needed on my Honda! More

by LaMia Hayek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Apr 20, 2023 -

AutoNation Honda Renton responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

April 11, 2023

I got my car serviced here and the did a great job in servicing my car and they also made full inspection and gave me recommendations as well with pictures. Very professional! More

by Tinbite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Apr 20, 2023 -

AutoNation Honda Renton responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Renton. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

April 09, 2023

Very friendly and helpful service advisor. Because of Mr. Ackerman’s great service I will using your service department from now . Thanks Bill More

by Ryann Norbom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ackerman
Apr 20, 2023 -

AutoNation Honda Renton responded

Hi Ryann, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 08, 2023

I’m a girl so coming in to get my car serviced is always nerve wrecking. The two associates were so helpful in having me actually LEARN about what is wrong with my car. They also went above and beyond and l More

by Helen rosales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Andrew Santana
Apr 20, 2023 -

AutoNation Honda Renton responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

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