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AutoNation Honda O’Hare - Service Center

Des Plaines, IL

4.5
785 Reviews

785 Reviews of AutoNation Honda O’Hare - Service Center

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August 08, 2023

Got my car towed in Friday evening and the service team were able to finish the vehicle by 9am Saturday. Great service and extremely easy to communicate More

by EY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
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Aug 11, 2023 -

AutoNation Honda O’Hare responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 08, 2023

On time, professor and clean environment. Staff was polite and courageous. Was a bit late on estimate of repairs More

by Irish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
4 out of 5
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Aug 11, 2023 -

AutoNation Honda O’Hare responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 07, 2023

I will NEVER bring a car back to them. They way over charge for the terrible service you get! More

by mattshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Aug 09, 2023 -

AutoNation Honda O’Hare responded

Hi, we are deeply disappointed by your experience at AutoNation Honda O'Hare. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (847) 474-4048 to discuss what we can do to help.

August 07, 2023

The service was excellent and the staff attended to my case on time.I appreciate their service. More

by babuparadyil
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember
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Aug 11, 2023 -

AutoNation Honda O’Hare responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 03, 2023

Buen servicio todo a tiempo y buen trato el personal muy profesional y capacitado gracias More

by arellano7750
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
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Aug 07, 2023 -

AutoNation Honda O’Hare responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 03, 2023

Service staff are friendly. They have a nice waiting room. The video provided on the work is very helpful. I wish they would provide a better idea of how long the service will More

by CMASO19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberley, Ivan
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Aug 07, 2023 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (847) 474-4048. We hope to hear from you.

August 02, 2023

Excellent service department. All work explained and subject to my approval. Salesperson knowledgeable when we purchased car four years ago, More

by Rosie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Zdunich, Ivan
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Aug 07, 2023 -

AutoNation Honda O’Hare responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 01, 2023

Everything went well. My car seems to be running very well. Communication was great and Jasmine was very on top of things. More

by mary2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
Report | Print
Aug 07, 2023 -

AutoNation Honda O’Hare responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

July 31, 2023

The oil change went well plus they found other things that were needed to be done. More

by etchtech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Aug 04, 2023 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 31, 2023

Came from MD and needed an oil change, this dealership is the best one we’ve ever been to!! Jasmine was amazing! She accommodated us and we were out the dealership within an hour. The customer service was ex More

by KHALIDM_786@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
Report | Print
Aug 04, 2023 -

AutoNation Honda O’Hare responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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