AutoNation Honda O’Hare - Service Center
Des Plaines, IL
784 Reviews of AutoNation Honda O’Hare - Service Center
I had an appointment for an oil change at 12:30 pm. They couldn't promise the car done by 2:00 pm. More than one hour and a half for an oil change? I have been a customer for 13 years. I'll be your customer couldn't promise the car done by 2:00 pm. More than one hour and a half for an oil change? I have been a customer for 13 years. I'll be your customer no more. They could've called me to let me know, I understand, short of technicians that day, no electricity, anything was acceptable. But two hours for an oil change with no other work for a professional is not acceptable. Florin Beca More
Our service writer was the best and helped me understand everything up to and including how we saved money because it was a 4 cylinder not a 6 cyl. everything up to and including how we saved money because it was a 4 cylinder not a 6 cyl. More
I bought a Pilot almost 6 years ago from them and since then I go for maintenance. Their service price is reasonable and they match the competitor promotions and prices. Team members are also good. Recentl then I go for maintenance. Their service price is reasonable and they match the competitor promotions and prices. Team members are also good. Recently, Kim was my advisor and she was really nice and helped me as best she can. I continue to go AutoNation Honda O'Hare. More
Went for service. Very professional. Identified problem and recommended follow up actions to resolve the problem. I would go to this dealer again. and recommended follow up actions to resolve the problem. I would go to this dealer again. More
Yesterday was the last maintenance service of my warranty contract with AutoNation O'Hare. I was very impressed with the adviser Michelle Freeman (first time meet) She is courteous and friendly, knowledgeab contract with AutoNation O'Hare. I was very impressed with the adviser Michelle Freeman (first time meet) She is courteous and friendly, knowledgeable with patience to listening. It was a good visiting experience. More
I would definitely recommend Autonation Honda dealer , not only because I did get a great deal, their sales man, Mr. Harvey was very easy to work with and made the process simple and fast when I leased th not only because I did get a great deal, their sales man, Mr. Harvey was very easy to work with and made the process simple and fast when I leased the car on 06/2020. Because of their Fantastic customer care : always polite and professional, I will keep using their Auto Service for any works needed on my car as I know I recieve honest feedback and they will only do work that is required at a fair price. More
Kimberly Soto was our service advisor, friendly, helpful, professional. Everything went smoothly. We'll be back next time for service at the same dealership. Excellent! professional. Everything went smoothly. We'll be back next time for service at the same dealership. Excellent! More