AutoNation Honda O’Hare - Service Center
Des Plaines, IL
785 Reviews of AutoNation Honda O’Hare - Service Center
Very professional and courteous. I was very happy with the service. Initially was told the work would not be covered under warranty on my new 4 month old car but it was quickly resolved and I was not char the service. Initially was told the work would not be covered under warranty on my new 4 month old car but it was quickly resolved and I was not charged More
Quick, thorough and friendly service. Michelle Freeman was the person i checked in with. She’s the best! Very friendly and did her best at getting me in and out quickly! This was now my second time there was the person i checked in with. She’s the best! Very friendly and did her best at getting me in and out quickly! This was now my second time there for service and I will definitely be going back Good, friendly service is hard to come by these days. More
Service rep did a great job of listening to the issue with the vehicle. Was brought to my car to show the cause of the issue. The team did a great job explaining. with the vehicle. Was brought to my car to show the cause of the issue. The team did a great job explaining. More
I've been to this AutoNation Honda service department a total of three times. The first two times, I had to wait for service (although I had appointments both times). The second time I went, customers who total of three times. The first two times, I had to wait for service (although I had appointments both times). The second time I went, customers who drove into the service lane after me were helped before I was. Although I had 2 bad experiences, I was willing to give this location another chance. I had a better experience in my most recent visit. Demarrco made sure all of my concerns and questions were well understood and answered before any service was done on my car. This was my first time meeting him but he went above and beyond compared to my previous experiences with other representatives. Also, the service was much faster. More
I was very happy with the service I received. Everyone was courteous and professional. I will be having my next service at this location as well. was courteous and professional. I will be having my next service at this location as well. More
Good visit to the dealership...no issues friendly people all around; i liked the free coffee in the waiting area; Eplanation of the service needs went fairly well, all around; i liked the free coffee in the waiting area; Eplanation of the service needs went fairly well, More
Michele was outstanding and I'd like to work with her every time in the future when I come in for service. She really cared about the customer and it was the first time someone showed so much concern. every time in the future when I come in for service. She really cared about the customer and it was the first time someone showed so much concern. More