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AutoNation Honda O’Hare - Service Center

Des Plaines, IL

4.6
785 Reviews

785 Reviews of AutoNation Honda O’Hare - Service Center

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September 28, 2021

I came for an oil change. My service advisor was Michele Freeman. She was very friendly and was very helpful in explaining the prime items of concerns for my 2000 Honda Eventhough you were short staff tha More

by grepak70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Freeman
Sep 29, 2021 -

AutoNation Honda O’Hare responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

September 28, 2021

Took me right away. Handled issue with car. Was satisfied with personnel and the dealership. More

by chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demarco Drummer
Sep 29, 2021 -

AutoNation Honda O’Hare responded

Hi Chris, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 28, 2021

Every question was answered and the work was done well and efficiently. That’s your requirement not mine! More

by paula t
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michele Freeman
Sep 30, 2021 -

AutoNation Honda O’Hare responded

Hi Paula, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 24, 2021

Short staffed, unfortunately. I really hope next time I Short staffed, unfortunately. I really hope next time I come, it is staffed to operational needs. More

by hkhan90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeMarco
Sep 26, 2021 -

AutoNation Honda O’Hare responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!

September 24, 2021

Auto Nation Honda O'Hare is my place to go for service for my CRV, professionalism, service and care for the customer goes above and beyond. If you are in the area call them or go online and make an appoi More

by altoran31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I wish I could remember his name MEGA friendly
Sep 26, 2021 -

AutoNation Honda O’Hare responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

September 23, 2021

I was very happy they took me in last minute I'm very satisfied with the service More

by Mikepsolicchi721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Breckenfelder
Sep 26, 2021 -

AutoNation Honda O’Hare responded

Hi, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!

September 23, 2021

Had a hard time finding another dealership that had an appointment for an oil change that was less than 3 weeks out. Auto Nation had an appointment available in 2 days. Very easy to do on line. More

by Katie G
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember her name.
Sep 26, 2021 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to share your feedback with us. Please let us know if there is anything else we can do for you; we are more than happy to help!

Aug 04, 2022 -

Katie G responded

I scheduled my appointment online which was so easy. Plenty of communication confirming the appointment. I arrived early and they were able to accommodate me and I was out in less than an hour. Good follow up after the appointment too.

September 20, 2021

Usually good service. Hard to speak to a service advisor by phone. Usually repairs are done when promissed More

by Johnnypga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Breckenfelder
Sep 26, 2021 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 18, 2021

Very accommodating and did a good job on my vehicle. I have been going to this dealer for a long time and I'm sticking with them. More

by Lynne C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Breckenfelder
Sep 23, 2021 -

AutoNation Honda O’Hare responded

Hi Lynne, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 14, 2021

The service is always good and they are friendly and we are very satisfied with their job. Job well done. Thank you so much kimberly👏👏👏👏👏👍👍👍👍👍 More

by Timi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly - service advisor
Sep 16, 2021 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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