AutoNation Honda O’Hare - Service Center

Charlene Gauer always provides the best Customer Service, keeps me informed, and up to date on all my vehicle needs. keeps me informed, and up to date on all my vehicle needs. More

Timely and efficient service as processed by cordial and knowledgeable Service Advisor Charl Gaur. X knowledgeable Service Advisor Charl Gaur. X More

Michele Freeman Is my New Pal, She Did Great For Me Service Advisor @ OHare Honda 😉👍 Service Advisor @ OHare Honda 😉👍 More

This dealership is very professional. As a customer I have always been treated very respectfully . have always been treated very respectfully . More

I had a great experience they met all my needs and were timely about it. timely about it. More

Autonation is an efficient and streamlined operation. My service advisor, Josh Grant, is friendly, professional, and listens carefully. I have taken my car to this dealership for many years. They will get t service advisor, Josh Grant, is friendly, professional, and listens carefully. I have taken my car to this dealership for many years. They will get the job done. More

Continued excellent experience on service for my 2014 Honda Accord. Josh Grant always does a great job of managing the process! Honda Accord. Josh Grant always does a great job of managing the process! More

I have been going to O'Hare Honda since 2001 and this is the first time I left there very unhappy. I had an 11 am appointment for an oil change and arrived on time. I told the service advisor I was going to the first time I left there very unhappy. I had an 11 am appointment for an oil change and arrived on time. I told the service advisor I was going to take a walk instead of sitting in the waiting room. I returned an hour later at which time I received a call wherein she told me there were a few things to discuss about my car. I went to her desk and was advised that I needed brake fluid and transmission fluid changes in addition to shock leaks. I was apprehensive because I thought I was up to date on vehicle maintenance and was not advised about these items in previous visits, the most recent one being in July-2 months ago. I declined further service at this time and came home to check my previous receipts. I found that I last had the brake and transmission fluids changed at mileage 95648 and was now at 109180, less than 14K miles since these were last done. The advisor had printed up my service history and I felt they had just gone back to see what other services I could be hit up for. Additionally, my car wasn't released to me until 12:40pm--a one hour and 40 minute oil change. Not at all what I expected and didn't factor into my schedule for the day. In the meantime, I will probably have my shocks checked by someone else to see if they are really leaking. Very disappointed after all these years! More

I came for an oil change. My service advisor was Michele Freeman. She was very friendly and was very helpful in explaining the prime items of concerns for my 2000 Honda Eventhough you were short staff tha Freeman. She was very friendly and was very helpful in explaining the prime items of concerns for my 2000 Honda Eventhough you were short staff that day Michele service was excellent. More

Took me right away. Handled issue with car. Was satisfied with personnel and the dealership. with personnel and the dealership. More