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AutoNation Honda O’Hare - Service Center

Des Plaines, IL

4.6
793 Reviews

793 Reviews of AutoNation Honda O’Hare - Service Center

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October 11, 2021

char gauer is a national treasure. I will ask for her every time in the future. More

by job101256
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Char Gauer
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Oct 14, 2021 -

AutoNation Honda O’Hare responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 10, 2021

She was a Very nice service rep. My car was done in a timely manner. Thank you More

by lindasfisher1403
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele
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Oct 12, 2021 -

AutoNation Honda O’Hare responded

Hi, thank you for your kind words and this wonderful review! Feel free to stop by if you ever need any more help.

October 08, 2021

Brought car in on Weds for serviceHad to leave car Brought car in on Weds for service Had to leave car overnight with a promise of updates and completion by noon on Thursday No call no updates Had t More

by kathperri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberley Soto
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Oct 11, 2021 -

AutoNation Honda O’Hare responded

Hello Kathperri, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

October 08, 2021

AutoNation Honda and especially Michelle did a great job of quickly and effectively servicing my car. I needed a few rather pricey items taken care of and she did an excellent job of walking through the nee More

by ken_k
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle in service
Report | Print
Oct 11, 2021 -

AutoNation Honda O’Hare responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

October 07, 2021

From purchase to service, my experiences here have been great. Today, service with Char. Excellent! More

by lynebg54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Char Gauer
Report | Print
Oct 08, 2021 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 06, 2021

char gauer is just the best - excellent service and extremely helpful - always polite and cheerful More

by zorka9393
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Char Gauer
Report | Print
Oct 08, 2021 -

AutoNation Honda O’Hare responded

Hi, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 06, 2021

The service by Char Gauer, Service Department, is tops and keeps me coming back. Excellent. More

by nbriga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Char Gauer, Bruce Breckenfelder
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Oct 09, 2021 -

AutoNation Honda O’Hare responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 06, 2021

No waiting time, very knowledgeable advisor, extremely curteous. Was a pleasure working with Char, definitely returning. Service manager Chau stopped by to make sure everything is ok. Very impressed! Aw More

by Ciocan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Char Gauer
Report | Print
Oct 08, 2021 -

AutoNation Honda O’Hare responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 05, 2021

GREAT Service Department ! Will Recommend!Have GREAT Service Department ! Will Recommend! Have Recommended! Confident in their professional Service tech’s - Happy More

by Ralph Cascella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly
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Oct 07, 2021 -

AutoNation Honda O’Hare responded

Hi Ralph. Thanks so much for the warm recommendation of the team here at AutoNation Honda OHare. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 04, 2021

My NEW Service Advisor DeMarrcco Drummer kept me informed and up to date on all my vehicle needs. More

by mtdcats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NONE of the employees listed above.
Report | Print
Oct 07, 2021 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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