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AutoNation Honda O’Hare

Des Plaines, IL

4.6
1,455 Reviews

1533 S River Road

Des Plaines, IL

60018

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Showing 1,455 reviews

November 11, 2021

I can't say enough about the courtesy, professionalism and willingness to go the extra mile of my salesperson Anna Marie. She made my experience as easy and quick as possible. More

by Barbaragleespen
Recommend Dealer
Yes
Employees Worked With
Anna Marie
Nov 15, 2021 -

AutoNation Honda O’Hare responded

Hello, we appreciate you taking the time to leave us a response! Feel free to stop by if you ever need any more help.

November 10, 2021

I was greeted very well by Char. She is a great asset to your dealership More

by dm77007
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Char
Nov 12, 2021 -

AutoNation Honda O’Hare responded

Hi, thank you for your kind review; we are happy to pass along your comments to Char here at AutoNation Honda OHare! Drive safe, and we'll see you on the road.

November 10, 2021

I was very pleased with Char Gauer as my service advisor. She is always pleasant and explains everything very good that can be understood . I will always look for Char as my advisor. Char is a good asset to More

by dm77007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Char Gauer
Nov 14, 2021 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 09, 2021

My husband and I recently brought our car into AutoNation Honda O’hare for an oil change. We were greeted by Yousef who promptly set our car up for service. The next day we noticed an indicator light on the More

by Mel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yousef and Roman
Nov 10, 2021 -

AutoNation Honda O’Hare responded

Hi Mel, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 08, 2021

Excellent customer service! I like that Joe Appleby was NOT pushy & gave me the best price that he could without game playing. More

by Val
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Appleby
Nov 09, 2021 -

AutoNation Honda O’Hare responded

Hi Val, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

November 08, 2021

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by mjkaufman3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hispanic young lady and a young African American gentleman started me. I didn't get their names, but they were great!!
Nov 09, 2021 -

AutoNation Honda O’Hare responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 04, 2021

happy doing business with this Honda dealer. Excellent service and very clean customers waiting room. More

by honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Casillas Did not have contact with Bruce Breckenfelder
Nov 07, 2021 -

AutoNation Honda O’Hare responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

November 04, 2021

I have been a long standing customer of AutoNation Honda O’Hare and remain so because of their outstanding customer service. Charlene Gauer is always helpful. More

by Annie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlene Gauer, Bruce Breckenfelder
Nov 07, 2021 -

AutoNation Honda O’Hare responded

Hi Annie, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 04, 2021

Kimberly Soto was personable and professional. She clearly explained the work being done on my car. More

by PCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Soto
Nov 08, 2021 -

AutoNation Honda O’Hare responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda OHare. Thank you so much for being one of our valued guests and we look forward to your next visit!

November 02, 2021

Took four and a half hours to service my car even though I had an early morning appointment, and all the work was routine maintenance. At one point I asked how much longer before my car would be ready, and More

by Honda Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim
Nov 05, 2021 -

AutoNation Honda O’Hare responded

Hello, we regret your experience with us here but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (847) 474-4048. We hope to hear from you soon. Take care!

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