AutoNation Honda O’Hare
Des Plaines, IL
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When arrived at dealership for oil exchange (around 5 minutes before scheduled appointment time) I was promptly greet and signed up for the first time here. My service advisor Damarco was great to explai minutes before scheduled appointment time) I was promptly greet and signed up for the first time here. My service advisor Damarco was great to explain everything. However service itself took more than 1.5 hours, not 1 hours as promised . It's little too long for just oil exchange. Overall everything was OK including price paid for the service. More
Char, the service consultant, was very knowledgeable about what needs to be done with our car and took the time to explain thoroughly. She took great care with sincere and professional attention to deta about what needs to be done with our car and took the time to explain thoroughly. She took great care with sincere and professional attention to details. Thank you! More
I’ve had good experiences here in the past. My latest service wasn’t great. The XM satellite radio in my Civic goes out and won’t come back sometimes for a week. After 50-60 hours on XM tech support the service wasn’t great. The XM satellite radio in my Civic goes out and won’t come back sometimes for a week. After 50-60 hours on XM tech support they couldn’t fix it. I brought it into Honda and they could not do anything about it. The problem still is there and this is a brand new car. More
My cars battery was dead so I called the dealership for an appointment but there was no appointment available for a week, so I had to call the another person in dealership and she helped me to get an appoi an appointment but there was no appointment available for a week, so I had to call the another person in dealership and she helped me to get an appointment instantly. I went the and they replaced the battery and also did oil change and other required service. I really appreciate the help. More
My service advisor Yousef was very efficient and considerate. He even told me to call him directly if I ever needed anything further. Very pleasant experience! considerate. He even told me to call him directly if I ever needed anything further. Very pleasant experience! More