AutoNation Honda O’Hare

It was a stress free car buying experience from the start to the finish of a stressful life event! to the finish of a stressful life event! More

Good Service. Michele, my technical consultant was very kind and helpful in understanding my bill. kind and helpful in understanding my bill. More

Alex response is very good. I am satisfied with with his explanation and prompt response when I ask any questions. explanation and prompt response when I ask any questions. More

Thanks Charlene Gauer for the service keep up the great Thanks Charlene Gauer for the service keep up the great work. Definitely recommend Honda to Friends and Family. Thanks Charlene Gauer for the service keep up the great work. Definitely recommend Honda to Friends and Family. More

I had a slight issue during a service that was a mutual miscommunication. I was able to get the situation solved. Chau the Service Director on top of it a was able to provide a solution. Top notch miscommunication. I was able to get the situation solved. Chau the Service Director on top of it a was able to provide a solution. Top notch More

Excellent service. Quit input of my vehicle information. Char the service writer did a great job with the paperwork. She understood what my problem was and it was handled. They gave me a ride home & the dri Char the service writer did a great job with the paperwork. She understood what my problem was and it was handled. They gave me a ride home & the driver was a great guy. More

We are new to the area and had been having intermittent problems with the navigation screen in our 2016 Honda Civic for several years. The map screen would suddenly go to Home and it would start chirping, problems with the navigation screen in our 2016 Honda Civic for several years. The map screen would suddenly go to Home and it would start chirping, sometimes for a few seconds and sometimes for a minute or more. The voice would still give directions but if we tried to go back to Map it would flip right back to home. It would keep chirping and then stop for no apparent reason. Then it might work normally for days. Our Service Advisor, Michele, gave us several possible reasons and suggested they run a diagnostic test, which would hopefully give some answers. She said they found some wires and connections that needed adjustment so they tweaked them. It’s been 11 days without any further problems so we’re hopeful that was the solution. The service department was very clean and the waiting area has good space so we felt comfortable. More

Service person was very nice. It did take 2 hours from in the door to out. I expected an hour, bring a magazine or book with you. the door to out. I expected an hour, bring a magazine or book with you. More

Yousef was my service rep and he was great. It was the day before Christmas eve at 330 when I had my appointment and had to pick up my daughter and he was great about getting me out on time. Always great day before Christmas eve at 330 when I had my appointment and had to pick up my daughter and he was great about getting me out on time. Always great service when I come to Autonation. More

Job is very professional and helpful. I have never thought to buy a new car in such a easy way, just sitting there with my wife for 2 hours and signing several documents. Most importantly, they don’t thought to buy a new car in such a easy way, just sitting there with my wife for 2 hours and signing several documents. Most importantly, they don’t charge market adjustment while all other stores require another ridiculous 2000-4000 adjustment fee. Strongly recommend to all new buyers. More