AutoNation Honda O’Hare

Thanks Charlene Gauer for the service keep up the great Thanks Charlene Gauer for the service keep up the great work. Definitely recommend Honda to Friends and Family. Thanks Charlene Gauer for the service keep up the great work. Definitely recommend Honda to Friends and Family. More

We are new to the area and had been having intermittent problems with the navigation screen in our 2016 Honda Civic for several years. The map screen would suddenly go to Home and it would start chirping, problems with the navigation screen in our 2016 Honda Civic for several years. The map screen would suddenly go to Home and it would start chirping, sometimes for a few seconds and sometimes for a minute or more. The voice would still give directions but if we tried to go back to Map it would flip right back to home. It would keep chirping and then stop for no apparent reason. Then it might work normally for days. Our Service Advisor, Michele, gave us several possible reasons and suggested they run a diagnostic test, which would hopefully give some answers. She said they found some wires and connections that needed adjustment so they tweaked them. It’s been 11 days without any further problems so we’re hopeful that was the solution. The service department was very clean and the waiting area has good space so we felt comfortable. More

I had a slight issue during a service that was a mutual miscommunication. I was able to get the situation solved. Chau the Service Director on top of it a was able to provide a solution. Top notch miscommunication. I was able to get the situation solved. Chau the Service Director on top of it a was able to provide a solution. Top notch More

Excellent service. Quit input of my vehicle information. Char the service writer did a great job with the paperwork. She understood what my problem was and it was handled. They gave me a ride home & the dri Char the service writer did a great job with the paperwork. She understood what my problem was and it was handled. They gave me a ride home & the driver was a great guy. More

Service person was very nice. It did take 2 hours from in the door to out. I expected an hour, bring a magazine or book with you. the door to out. I expected an hour, bring a magazine or book with you. More

Yousef was my service rep and he was great. It was the day before Christmas eve at 330 when I had my appointment and had to pick up my daughter and he was great about getting me out on time. Always great day before Christmas eve at 330 when I had my appointment and had to pick up my daughter and he was great about getting me out on time. Always great service when I come to Autonation. More

Job is very professional and helpful. I have never thought to buy a new car in such a easy way, just sitting there with my wife for 2 hours and signing several documents. Most importantly, they don’t thought to buy a new car in such a easy way, just sitting there with my wife for 2 hours and signing several documents. Most importantly, they don’t charge market adjustment while all other stores require another ridiculous 2000-4000 adjustment fee. Strongly recommend to all new buyers. More

Good service , clean accomodatable, Good price was good deal for change oil and wiper blades deal for change oil and wiper blades More

Auto Nation knows how to make customers feel like family. The Service Department is top of the line. Your Service Agent Char Gauer is the best agent you have. After dealing with a variety of agents, I purp The Service Department is top of the line. Your Service Agent Char Gauer is the best agent you have. After dealing with a variety of agents, I purposely set up my appointments knowing I can have Char as my agent. Your general manager Michael makes sure he connects with every customer regardless of the reason they come into the dealership. He makes customers feel cared about. There is NO OTHER place to go for a car than AutoNation Honda O'Hare. More

Had my 2014 CRV in for service. Always work with Char Gauer because she is very professional and takes ownership of any issues with my cars. Gauer because she is very professional and takes ownership of any issues with my cars. More