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AutoNation Honda O’Hare

Des Plaines, IL

4.6
1,455 Reviews

1533 S River Road

Des Plaines, IL

60018

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Showing 1,455 reviews

January 14, 2022

Char is very professional. She communicates your service options clearly and follows through. I would definitely choose her as my service advisor next time. More

by manchuck28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Char Gauer
Jan 18, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 13, 2022

All employees are neatly dressed and act in a professional way while waiting for arriving customers in service , while communicating with service customers , in sales and finance .. More

by Wolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Char during service , Kim Soto earlier visit convincing that my need could be completed., Char Gauer
Jan 16, 2022 -

AutoNation Honda O’Hare responded

Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 12, 2022

The service provided was nice and the dealership was really cooperative and supportive regarding the service of my car and really appreciate the help. More

by Shailesh9223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Breckenfelder
Jan 16, 2022 -

AutoNation Honda O’Hare responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

Jan 16, 2022 -

Shailesh9223 responded

Thanks

January 12, 2022

My service advisor was Michelle. She was quick, thorough, professional and maintained a high level of communication so I knew what was happening during the entire service process. Would definitely return More

by feicstur
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele
Jan 16, 2022 -

AutoNation Honda O’Hare responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

January 12, 2022

Very good experience at this dealership. Tough times for car buying but they got it all worked out. More

by zaander
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anatoly Pukhovich, Stan Soczynski, Michael Ufnal
Jan 16, 2022 -

AutoNation Honda O’Hare responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

January 11, 2022

Char was professional, pleasant and personable. She was also thorough and patient. The service representatives were COVID compliant with masks. More

by Cannlice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Char Gauer
Jan 16, 2022 -

AutoNation Honda O’Hare responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda OHare. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 11, 2022

Michelle Freeman the service person I worked with is knowledgeable pleasant and explained everything. Michelle Freeman is really great to work with More

by Anna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nichelle Freeman
Jan 16, 2022 -

AutoNation Honda O’Hare responded

Hi Anna, thank you for your kind review; we are happy to pass along your comments to Michelle here at AutoNation Honda OHare! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

January 10, 2022

Fast and courteous. Make sure to make an appointment and let Char take care of you. Positive vibes all around., More

by Mikey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Char
Jan 16, 2022 -

AutoNation Honda O’Hare responded

Hi Mikey, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

January 10, 2022

Kimberly Soto was a great help one of the best to work with. She provided me details on what kind of service my Honda needed, listened to what I was concerned with. On top of that the service department a More

by Civic Dude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Soto
Jan 16, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kimberly here at AutoNation Honda O'Hare! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

January 10, 2022

Last week I received excellent, honest, courteous and prompt service. Mary R at the service desk checked us in promptly and quickly gave us the information on our car in a courteous and knowledgeable man More

by MP Donohue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Rycerz
Jan 16, 2022 -

AutoNation Honda O’Hare responded

Hi, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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