AutoNation Honda O’Hare

Customer service was great, kim explained what other things needed attention besides my oil change and it didn’t take long to get my car back things needed attention besides my oil change and it didn’t take long to get my car back More

I have been to that location twice within last year. The staff are very professional, and they do a good job when completing all checks required. However, as a customer, I use my critical thinking when maki staff are very professional, and they do a good job when completing all checks required. However, as a customer, I use my critical thinking when making a decision on additional/suggested work to be done on my car. More

Very good service. Reservation had been made six months ago but I had forgotten about it. You sent me three timely e-mail reminders that I appreciated. The service writer was friendly and professional. ago but I had forgotten about it. You sent me three timely e-mail reminders that I appreciated. The service writer was friendly and professional. She made me feel like a preferred customer. Work was done in good time and she explained every-thing that done in language that I could understand. More

Great jobs done quickly plus a shuttle ride home and back. Great customer service! Fair priceing. back. Great customer service! Fair priceing. More

They provide very friendly service and have managed to continue to do so all through COVID. (Yikes!) My in-person experiences have all been good; calling on the phone will sometimes bounce you back to a c continue to do so all through COVID. (Yikes!) My in-person experiences have all been good; calling on the phone will sometimes bounce you back to a central Honda call center. That phone staff is very polite, but not generally able to assist w/ local dealer-related issues. At AutoNation, Antonio, my salesperson, Yousef, in the service department, and Dillon, at the service desk, were all very helpful. And again, they are making the best of a situation (a modern day plague!) that has impacted us all. Gotta love that. More

They try to get in to the dealership with a price. U give them ur vin # for ur trade.They run a carfax.They know everything about the trade.U drive the vehicle and tell them when u can finalize the deal.The them ur vin # for ur trade.They run a carfax.They know everything about the trade.U drive the vehicle and tell them when u can finalize the deal.Then they tell u that the price went up.Its very sad that Auto Nation runs their business like that.They wasted my time and the salesperson time. More

Charlene was so helpful and she explained everything and help me to choose the right service. help me to choose the right service. More

Charlene Gauer was so helpful. She explained everything and helped me to choose the right service. and helped me to choose the right service. More

Great service! Char was very helpful! They always check to see if anything is covered under warranties, which is wonderful! to see if anything is covered under warranties, which is wonderful! More

We had a great experience and really outstanding service. Job was very diligent, knowledgeable and very helpful. Everyone is very professional and accommodating. service. Job was very diligent, knowledgeable and very helpful. Everyone is very professional and accommodating. More