AutoNation Honda O’Hare

I was highly recommended by my closed friend since he have purchased 6 cars from your dealership in the past. I was extremely pleased with the service and the sales person Alex Job. When I was not gett have purchased 6 cars from your dealership in the past. I was extremely pleased with the service and the sales person Alex Job. When I was not getting the new car from any dealer at right price. he was able to provide me car with in 10 days at right price. I would highly recommend AutoNation Honda O'Hare. In future also , I will buy car from here. More

called to make appt. spoke to Laurie and she set me up right away and was very nice, she even checked for me if the part was available and it was, then Kimberly took over spoke to Laurie and she set me up right away and was very nice, she even checked for me if the part was available and it was, then Kimberly took over to get my tail light fixed. everything went very well i was only waiting 1 hour. More

The service tech was friendly and explained what was needed. My car was ready earlier than expected and is running great. needed. My car was ready earlier than expected and is running great. More

Took my car for it’s regular maintenance and when I got there was greeted by Yousef. He was very friendly and went through the service in detail. My wait time was approximately as he stated 1 1/2 hr. They there was greeted by Yousef. He was very friendly and went through the service in detail. My wait time was approximately as he stated 1 1/2 hr. They had fresh coffee in the wait area, which was clean and comfortable. This has been my 4th time here and each time my experience has been pleasurable! More

I recently went into Autonation Honda for a service to remove the splash guard that protects the undercarriage of my car since it was practically dragging on the ground. The service advisor advised me tha remove the splash guard that protects the undercarriage of my car since it was practically dragging on the ground. The service advisor advised me that the part will need to be replaced for a fee or be removed. I opted to have the part removed and figure out the replacement later on. After waiting 2.5 hours, I was told they removed "what they could" off the splash guard. The next day, that same sound was heard again so I'm questioning whether this dealership is reliable in their service since they clearly did not remove the splash guard. Very disapointed. More

Excellent customer service, staff are very professional, answer alm yiur questions. From salesman to service department they ensure to provide best service. answer alm yiur questions. From salesman to service department they ensure to provide best service. More

Superior Customer Service! friendly informative team. Easy in and out. Very friendly advisor. Would highly recommend any of my friends and family friendly informative team. Easy in and out. Very friendly advisor. Would highly recommend any of my friends and family More

First disappointment: I waited over 15 minutes before a service representative would even look at me to checked me in while all three reps. finished their paperwork for previous customers who had already a service representative would even look at me to checked me in while all three reps. finished their paperwork for previous customers who had already checked in. (I had an 11am appointment to have my leased vehicle serviced for an oil change after the first year of the lease). When I was finally called, the check in process took approximately 3 minutes. Second disappointment: When I asked what the tune up included, she told me it was just an oil change. I then told her my car was acting sluggish and could it be the fact that I needed the oil changed. She had no response. Nor did she say she would have a mechanic talk with me or have a mechanic look into it. Third disappointment: I received an promotional email regarding discounts for service. It was 10% off for $50 or more, 15% off for $100 or more. Etc. This promotion was not mentioned after I was quoted the $68 cost for the oil change. So I showed her the email from NationWide Honda. She then said she would include it but when I checked out, she had not included it so I needed to remind her of it before she included it into the balance owed. When I left the dealership, the problem of sluggishness with my car is ongoing. Eileen Corso More

The only place I have taken my vehicle for service, Michelle will take care of you. Michelle will take care of you. More

Timely and responsive service. Associate was very helpful and thorough with what was serviced on my car. Associate was very helpful and thorough with what was serviced on my car. More